David Wenzel Email and Phone Number
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More than 25 years of New Product Readiness technical training and technical support for Information Technology (IT) presales engineering teams coupled with Project Management. Directed the development and implementation of various types of technical learning initiatives targeted to large audiences that advocate product awareness and preference. I manage the delivery of timely strategic technical information and advance customer support for closing sales opportunities, as well as being a highly reliable colleague whom all do not hesitate to call for immediate help.Specialties: AGILE;WEB CONFERENCING TOOLS;TECHNICAL READINESS MANAGER ; INDUSTRY PARTNERSHIP MANAGER;PRESALES SOLUTIONS ENGINEER;PRODUCT MARKETING MANAGER;PORTAL CONTENT MANAGER;KNOWLEDGE ENGINEERING;USER ACCEPTANCE TEST; TECHNICAL GUIDANCE WRITER;NEW PRODUCT INTRO TRAINER;LEVEL 3 TECHNICAL SUPPORT;MERCURY/HP QUALITY CENTER;SABA CONTENT SUPPORT;MICROSOFT SYSTEM ADMINISTRATOR;NETWARE SYSTEM ADMINISTRATOR;UNIX SYSTEM ADMINISTRATOR;NETWORK ENGINEER;IT ENGINEERING LIAISON;
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Information DeveloperHp Enterprise Services Mar 2011 - PresentDallas/Fort Worth AreaSupport development and deployment of Hewlett Packard's Agilaire Passenger Service System Software products. -
Business AnalystHewlett Packard Enterprise May 2013 - Oct 2015Business Analyst writing Agile user stories for SMEs designing cloud based airport check-in and boarding systems.
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Technical Communications Project LeaderHewlett-Packard Feb 2009 - Mar 2011•Technical readiness training delivered to a large worldwide audience which stress product awareness and IT technical competency. Delivery methods utilize face to face seminars, webinars, web based virtual meeting technologies and Microsoft Sharepoint.•Utilize eLearning methods focused to minimize learner losses associated with travel and out of office opportunity costs.•Authored technical white papers focused on Hewlett Packard ProLiant server products and their supportive emerging technologies.
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Learning Management SystemsHewlett Packard Feb 2008 - Feb 2009User Acceptance Test (UAT) and Quality Assurance Lead for the development and initial release of a global web based Saba Learning Management System (LMS). • Responsible for writing system test plan and business use cases from input provided by project functional design specification documentation along with interviews with subject matter experts• Participated in worldwide “owners” team meetings to specify the quality standards required for user acceptance• Gathered test script construction criteria through one-on-one interviews with subject matter experts • Utilized Mercury Quality Center to write test scripts • Organized and coordinated worldwide test team UAT execution • Participated in daily UAT trouble report, change request and Quality Assurance meetings. Monitor to resolution.• Responsible for documenting Business Process Flow and Standard Operation Procedures utilized by support teams
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Portal Knowledge ManagementHewlett-Packard Mar 2003 - Feb 2008Content Manager For A Private Technical Learning Portal• Accountable for collection, categorization, classification, content and security within a knowledge portal.• Directed multi city remote office content management team • Ensured “marketing messages” targeted by sponsors through content representation• Guided off-shore engineering team on knowledge systems design, user experience expectations, technical support
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Presales Field Engineering SupportHewlett Packard - Compaq Computer Corporation Sep 1991 - Mar 2003Senior Systems Engineer• Installed first Compaq/NT 4 Cluster Servers at Microsoft-Redmond corporate customer demo center.• Presented technical “Value Add” high availability and manageability demos to major accounts visiting briefing center.• Supported major accounts with technology briefings, RFP response and onsite engineering support. • Author of Novell Application Note technical publication: “Large NetWare Networks: Results of Compaq’s 1000-User Server Benchmark Tests".• Co-designed “SuperLab ServerFest” an enterprise platform performance test qualification for OEM Intel servers.• Level 3 technical support for NetWare and Microsoft file servers.
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Knowledge Engineer, Project Leader And Network EngineerTexas Instruments, Inc. May 1984 - Sep 1991Network Engineer Consulted, installed and supported Novell NetWare LANs at major TI customer accounts. UNIX minicomputer network System Administrator for a system used globally by Field Service to track support cases.Project Manager Managed the design through production rollout of an internationally marketed “intelligent,” statistical process control software application for a major chemical company.• Gained the reputation as a project manager who can accomplish difficult jobs on time, within budget and effectively provide leadership to highly technical team members.• Presented technical papers at international conferences summarizing my software development projects.Knowledge Engineer Interviewed subject matter experts and then developed diagnostic expert systems used for solving practical business problems. Product Marketing Manager Major accounts’ field sales force support and liaison between engineering and marketing organizations.
David Wenzel Skills
David Wenzel Education Details
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Bcs - Software Engineering - Data CommunicationsBcs -
Mba - Management Information SystemsMba
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Ba - Cognitive Psychology & Industrial ManagementBa
Frequently Asked Questions about David Wenzel
What company does David Wenzel work for?
David Wenzel works for Hp Enterprise Services
What is David Wenzel's role at the current company?
David Wenzel's current role is Information Developer at HP Enterprise Services.
What is David Wenzel's email address?
David Wenzel's email address is david.wenzel@hp.com
What is David Wenzel's direct phone number?
David Wenzel's direct phone number is (513)-367*****
What schools did David Wenzel attend?
David Wenzel attended Bcs - Software Engineering - Data Communications, Mba - Management Information Systems, Ba - Cognitive Psychology & Industrial Management.
What skills is David Wenzel known for?
David Wenzel has skills like Program Management, Sharepoint, Enterprise Software, Agile Methodologies, Integration, Training, Servers, Security.
Who are David Wenzel's colleagues?
David Wenzel's colleagues are John Brown, Soujanya B, Kevin Ryniewicz, Ata Elauf, Belinda Gordon, Rizwan Ahmad, Nathan Slaughter.
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David Wenzel
Cincinnati Metropolitan Area2gmail.com, gmail.com1 +151330XXXXX
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David Wenzel
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