Customer Delivery Manager
Dallas, Texas
Provide post-sales support to the customer to develop relationships, ensuring long-term engagements for railcar leasing services.Create remarkable experiences by meeting the needs of the customerāinteracting with all levels of the organization including senior leaders and core decision-makers.Solve customer concerns by listening intently to their needs and then offering timely solutions.Provide ongoing training and development for new hires to ensure alignment with the⦠Show more Provide post-sales support to the customer to develop relationships, ensuring long-term engagements for railcar leasing services.Create remarkable experiences by meeting the needs of the customerāinteracting with all levels of the organization including senior leaders and core decision-makers.Solve customer concerns by listening intently to their needs and then offering timely solutions.Provide ongoing training and development for new hires to ensure alignment with the goals and objectives of the organization for account acquisition, growth and success.Support internal teams, including the sales team, on a number of important projects for instance, contributed to the rollout of SalesForce to enhance the customerās experience. Show less