David Falcone Email & Phone Number

The Disabled Persons Protection Commission (DPPC) protects adults with disabilities from the abusive acts or omissions of their caregivers through investigation, oversight, public awareness, and prevention. The Chief Operating Officer, under direction of the Executive Director, manages all operational aspects of DPPC's Intake, Investigations, and Oversight units and provides the leadership, management, and vision necessary to ensure DPPC has the proper controls, procedures, and systems in place to effectively grow the agency and support operational efficiencies and integrity.

Boston, Massachusetts, Us

o Managed daily operations of $5-billion-a-year organization delivering $1 billion in local aid to the Commonwealth’s 351 cities and townso Oversaw Operations, Security, Sales, Human Resources, Finance and Legal departmentso Developed policies and procedures to protect and advance the organization; prioritize budgets and spendingo Supervised planning and construction of facilities including a new Central Warehouse and Distribution Center o Improved management-union relations; negotiated new collective bargaining agreemento Worked with teams of highly-skilled professionals on modernization and operational efficiencies including a new mobile app allowing customers to scan tickets and claim prizes with their cell phoneso Helped promote diversity, project development and sales through outside partnerships including UMass Amherst, Babson College and Encore Boston Harboro Established remote-work policies, safety protocols, business continuity plans, supply-chain strategies and alternate work assignments during COVID

o Managed office staff and daily operations; collaborated on new programs; mentored communications teamo Recruited leadership for Government Relations and a new office of Economic Empowermento Helped convene an independent Alcohol Task Force to analyze the state’s antiquated liquor laws and make recommendations to improve the regulatory framework governing alcoholic beverageso Part of team that developed language and direction for the use and distribution of recreational marijuana (M.G.L. Ch. 94G) after voters passed a 2016 ballot initiative making it legal

Boston, Ma, Us

o Led proactive communication campaigns, working collaboratively with diverse client base on internal and public policy issues in health care, education, and energy industrieso Served as senior member of experienced crisis communications practice handling leadership changes, data breaches, executive compensation discrepancies, and issues around union negotiationso Produced full range of media relations including message development, crisis plans, reporter outreach, press releases and op-ed placements; helped clients work effectively with public officials and community groups Clients included: Barr Foundation, Baystate Franklin Medical Center, Cambridge Health Alliance, Cape Cod Healthcare, Carroll School, Holyoke Medical Center, Management Sciences for Health, Mass-ALFA, UMass Medical School, Vinfen

o Managed daily operations of press office, constituent services and the Senate broadcasting studioo Served as chief spokesperson for the Senate President; wrote speeches and op-edso Developed strategies and messaging for major legislation including Health Care Reform, Transportation Reform, Renewable Energy, Expanded Gambling (Casinos), Ethics Reform, and Life Scienceso Interacted daily with an aggressive State House press corps; advised senators and staff on media relationso Supported and empowered staff to promote district initiatives, boost local media coverage, and enhance the Senate President’s profile through responsible use of social media

o Served as chief spokesperson and responded to all media inquirieso Proactively identified risk scenarios and implemented crisis communication protocolso Developed strategies and messaging for public safety and community programs including victim services, a federally-funded reintegration program, a youth leadership academy, and a search-and-rescue program for people with Alzheimer’s, autism and other conditionso Helped organize the Sheriff’s 2005 Hurricane Katrina relief efforts including collection and delivery of food and clothing for a Louisiana sister facilityo Directed a webpage re-design; produced a monthly employee newsletter; wrote press releases and op-eds

o Served as a spokesperson for the largest district attorney’s office in New Englando Monitored cases and coordinated communications in eight district courts and Boston Municipal Courto Advised prosecutors on media relations; promoted the DA’s Victim/Witness Advocate Programo Wrote press releases and op-eds; generated earned media around ongoing cases; helped manage special projects including the two-part FRONTLINE documentary “Real Justice”

Us

o Covered the mayor, city council, planning board and city-wide electionso Reported hard news and wrote “Life 101” columns and Sunday feature stories

Boston, Massachusetts, Us

o Wrote general assignment news stories, Sunday features and feature-length obituarieso Directed the Herald’s annual “Wingo” promotional campaign

Master'S Degree

Bachelor'S Degree