Operate & retain DMLSS project object-oriented analysis & design for the Great Lakes Veteran's Hospital• Usage of technology for complex supply chain processes, buisiness intelligence, project management & policy development• Interact with VA hospital staff to obtain requirements & groom backlogs for their business needs• Offers support to the VA staff to perform tasks, such as inventory, receiving, preventative maintenance, "fiscal" finance & purchase cards• Analyze VA staffing needs to determine functional requirements, define problems & develop plans & requirements to perform correctly & efficiently• Perform functional allocation to identify required tasks and their interrelationships• Work with team members to refine tasks into more detail• Provide training, in-person and remotely, to VA staff on a weekly, monthly & quarterly schedule based on staffing requests or as-needed• Create and distribute SOP's for any DMLSS issues that arise as well as proactively for any that may occur• Built multiple analytical business intelligence (BA) reports based off of daily, monthly, quarterly, semi-annually & yearly requirements • APT lead for HHT's

⦁ I have re-structured the office procedures taking the site from paper to e-filing.⦁ Responsible for drafting all official correspondence between SERCO and the government entity they are employed by.⦁ Maintain all correspondence logs, assign serial numbers and ensure timely responses are provided to the government. Tracks and audits all credit card purchase receipts.⦁ Assist in the receiving, warehousing and issuing of medical equipment and supplies required for Navy Fleet Hospitals.⦁ Performs inventories and reconciliation of discrepancies within the supply data base.⦁ Maintains accountability for all administrative, industrial and consumable equipment and supplies.⦁ Delivers material and supplies as needed to other departments.

⦁ Proficient in Oracle, Pella Quoting, M2O, PERL, ADM & DMS⦁ Provide excellent customer service by assisting customers with replacement parts, setting up service, & answering complex and general product related questions.⦁ Assist Lowe’s and ProDealers with system & quoting, answering complex & general product related questions.⦁ Helped make the new XP/RP flow chart to simplify & create a better understanding of the process.⦁ Diagnosed the Standard work site & submitted ideas to help create a uniformed work environment for others to follow.⦁ Created an Oracle PowerPoint to help train new hires on how to use the application.⦁ Help identify and simplify the online parts store

⦁ In charge of scheduling, vacation requests, & covering absent employers.⦁ Completion of daily reports as well as incident reports.⦁ Use of Microsoft Office programs daily.⦁ Hourly patrols of Pella Corporation & Central College campus.⦁ Monitoring Security Cameras.⦁ Check guests in and out of the building.

⦁ Created, fixed and maintained databases for tracking purposes⦁ Maintained files and records so they remained updated and easily accessible⦁ Familiarity with office procedures and basic accounting principles⦁ Generated ideas for the office to run more efficiently ⦁ Assisted Marines in getting their military records, deployment orders, injury and casualty reports, fixing pay discrepancies, travel vouchers, and assisted with filling out life insurance documentation⦁ Deployed to Djibouti, Africa for 12 months attached to a special ops unit.⦁ Obtained a top secret clearance to perform my duties⦁ Operates office machines, such as typewriter, adding, calculating, and duplicating machines⦁ Top non-commissioned officer in the office I worked for and was held accountable for office performance, timeliness of work done, and keeping other co-workers in order⦁ Data Entry which required memorizing hundreds of codes ⦁ Top Secret security clearance required ⦁ Possess knowledge of the Marine Corps Total Force System (MCTFS), and Marine Corps standard word processing and database software packages⦁ Preparation of naval correspondence and messages; preparation and maintenance of directives; preparation of travel orders, completion of general administrative requirements such as leave authorizations, identification cards, and preparation and maintenance of command snit punishment books