David Fawell Email & Phone Number

Highly experienced retail banking professional - senior management roles undertaken across payments, credit cards and personal loans, planning and marketing at the Co-operative Bank. Significant contributions made to the development of the bank across its product range and its brand and identity. Led major change projects, always delivering with a very.

Manchester

• I was accountable for the Bank’s payments activity, its ATM estate and relationships with the rest of the payments industry:
• leading the bank’s £50m ATM business – increasing the estate from 1500 ATMs to 2600, responsible for c5% of UK cash distribution, growing profits to £8m per annum, and finally led the sale of the business to Cardtronics
• ensuring that 2m customer payments a day worked to customer expectations and met all regulatory and industry requirements – covering all payment… Show more I was accountable for the Bank’s payments activity, its ATM.
• ensuring that 2m customer payments a day worked to customer expectations and met all regulatory and industry requirements – covering all payment types (cards, cheques, cash, electronic) and all of the bank’s customer.
• was the accountable sponsor leading the successful implementation of major payments projects in the Co-operative Bank – re-platforming of the Bank’s debit and credit cards, European Payment Services Directive.
• undertaking board level roles in the UK payments industry - Visa UK Board Director, Chaps Co Board Director, UK Cards Association Board Director, Link Network Members’ Council. Management responsibility for the.

Manchester

• I was accountable for all aspects of the Bank’s credit card and personal loan business – product, sales, income, cost and bad debts:
• managing of a £2bn balance sheet unsecured lending sheet business
• achieving successive years of above budget and improving contribution through an increasingly challenging economic environment
• undertaking the business lead role in the “bad debt task force” to address issues arising with the 2008 credit crisis – achieving a 2/3rds reduction to bad… Show more I was accountable for all aspects of the Bank’s.
• undertaking the business lead role in the “bad debt task force” to address issues arising with the 2008 credit crisis – achieving a 2/3rds reduction to bad debts through 2009. In particular, the development of a new.
• launching a new on-line loan brand / proposition and an “ethical / green” credit card