David Dibiase Email & Phone Number

Toms River, NJ

US

Eatontown, NJ

QA and Process Improvement Manager responsible for the software quality processes of software, hardware, and networking products in the Software Integration Lab (“SIL”). Participate in all aspects of software and hardware testing, analyze test methods and results, identify missing and inefficient processes, and establish tollgate, sign-off, and review.

Bridgewater, NJ

• Development, QA, Customer Support, and ISO / TL Compliance
• Drove technical direction, planning and system design from customer perspective during operational development and new product design applying lessons from VOC.
• Developed Service Level Agreements (SLA) with external and internal customer organizations.
• Led a maintenance and support Kaizen resulting in a 22% process improvement
• Excellence in Process Adherence for DBS / Six Sigma goals and Quality Management (ISO, CMM).
• Exceeded computer lab uptime requirements (100%)

Bridgewater, NJ

• Grew LoopExpert Technologies from a 12 employee company with 2.5 million-dollar in revenue, to one with 60 employees, three locations and annual revenues of approximately 12M dollars on expenses of less than 5M dollars.
• Negotiated and managed all OSS support, sales, service and maintenance agreements
• Primary focus for strategic planning was on expansion within the Telecomm sector for both existing and new systems solutions.
• Assessed and implemented data center hardware and software technologies and solutions.

Liberty Corner, NJ

Provided system engineering, design, development, and technical team leadership for the Geographic Information Systems for OSS development projectsDeveloped requirements using advanced object oriented methodologies. Authored high level and detailed design documents and contributed to C++ development.Managed the quality and customer support teams for all.

Greater Boston Area

Transferred to Bell Labs in NJ in 1985Developed and maintained OSS software in support of the outside plant networkSystem and integration testing of locally developed and vendor supplied software and hardwareOutside Plant cable repair at New England Telephone