David Feig Email & Phone Number

San Francisco, California, Us

San Jose, California, Us

San Ramon, California, Us

Responsible for DevOps, Build/Release Process, Production Deployments, Infrastructure Services and Database Management for cloud solutions. Lead a global team through Agile transformation, continuous improvement, and implementing a Scrumban process integrating global regions. Built out strong on-call rotation across the group and extended to other teams.• Turned Around Infrastructure Project ─ Saved project with cost overruns to update infrastructure and mitigate vulnerabilities by gaining team commitment, organizing work using MVP and ‘Fail─ Fast’ approaches.− Delivered On Time ─ With no Additional Costs ─ By bringing in Internal Customers, Security, Product Management, BizOps, and Engineering Stakeholders addressed critical security vulnerabilities and dramatically decreased portfolio risk, saving millions in costs.• Led Agile Transformation ─ Organized tracking of teamwork and increased reliable delivery by training team in Scrum and developing innovative Agile processes shared across the group, reducing single points of failure.• Improved Availability to 99.5% ─ From 95% for Web Services by improving testing, strengthening the change management process, and changing the culture of ignoring procedures.− Met Customer Commitments ─ Improved customer satisfaction by introducing SRE methodologies, increasing observability through alerting and dashboards which reduced cycle time for incident management.• Integrated Culture, Personalities, and Work Styles ─ Influenced leaders by investing in relationships built on trust and open communication; drove teams to address organizational misalignment. Lead through active listening, empathy, patience, and collaboration resulting in a strong team culture.• Kept Team Focused and Productive─ Through Covid-19 and company financial challenges, maintaining voluntary attrition below 5% over two years• Promoted 3 Times Over 9 Years

San Ramon, California, Us

Service owner for Coverity, Sauce Lab, New Relic: responsible for service definition, roadmap, maintenance, support, vendor relations, contracts, and budget. Nurtured strong relationships with customers to understand their needs. Worked across various business functions to understand requirements (security, compliance, finance, and purchasing.) Ran a cross- functional Scrum team and selected new tools to introduce to GE through industry research and developer engagement.Ran proof of concepts, negotiated master service agreements, and drove integrations of Jenkins and Sauce Labs. Service Owner for Static Code Analysis. Ran vendor selection process, integrating partners and users into the selection process. Drove consensus across the organization and managed upgrades and maintenance.• Oversaw Growth of 625% in Users ─ And 550% in lines of code under management. Service Owner for real-time monitoring and alerting platform:− Saved $2-$6M in 2017 ─ By negotiating micro-services price model• Inaugurated Common Platform ─ As the first team member, built a team of 20 to provide a tool suite supporting100,000 user accounts through ITIL, vendor management, and 24x7 support for incident response for all of GE.− Produced $10,000,000 Yearly in Savings ─ By enabling common software development platform and consolidating licenses and redundant work.• Supported 18,000 Global Developers ─ Plus 10’s thousands of additional users, creating massive improvement in their development methodologies and freeing them to focus on writing code instead of managing tooling.− Introduced Tools Improving SW Quality and Security ─ Selected leading tools for SCM, Static/dynamic code analysis, vulnerability scanning, documentation, testing, ChatOps, and CI/CD and implemented best practices in Agile, DevOps, and Test-Driven Development.

San Ramon, California, Us

Responsible for all aspects of compliance across nine critical Global IT solutions. Implemented ITIL processes and ran aVendor Management practice to maximize the value of our partner relationships.• Built an Operations and Support Team from the Ground Up ─ Transitioning GE’s global developer tool platform from Global Research in NY to GE Digital in CA.• Launched GitHub Enterprise for GE ─ Negotiated contract and assisted in designing and implementing service offering that grew to 18,000+ users.• Saved Millions by Consolidating 60+ Agreements ─ With one vendor and integrating into a centrally managed platform for static code analysis across 12 billion lines of code.• Developed a New Hosted Service Platform ─ For static code analysis to serve all of GE, securing over 2.3 billion lines of code and saving millions of dollars a year.

Niskayuna, New York, Us

Managed an enterprise level installation of 20 RHEL/CentOS 5 Virtual Servers running the Atlassian Suite of JIRA, GreenHopper, Confluence, FishEye, Crucible, Bamboo, Bonfire and Crowd• Responsible for upgrades, regulatory compliance, monitoring, security, reporting and disaster recovery preparedness documentation and execution• Set-up new projects, create custom configurations and provided support for 4500 end-users• Reduced cost by moving 60 projects and 150 users, consolidating JIRA instances • Integrated corporate group-management infrastructure with Atlassian suite by coordinating with IT teams and representatives from all business units across GE.• Coordinated across teams to requisition, configure and deploy virtual servers, Oracle databases and SAN storage• Resolved server and application issues including memory leaks and application software bugs by coordinating with internal and vendor Engineering and Support teams• Analyzed service disruptions to determine root cause and mitigate future risk• On own initiative implemented web analytics reporting solution• Wrote shell scripts for log and backup management for regulatory requirements, log configuration, rotation and transfer to archive servers• Planed, announced and implemented all service maintenance windows• Participated in Agile team including sprint planning, standups, retrospective; took part in 3 day agile training • Created content for project webpages including FAQs, how-tos, getting started and the homepage, in xHTML/CSS and wiki markup

• Provided holistic IT solutions from systems engineering to web and mobile application development• Managed team of 13 Systems Administrators, Software Developers and Graphic Designers• Planned projects and provided technical leadership including architecture and design• Provided consulting and project management for outside projects, interfacing between client and vendor• Performed systems administration of Linux and Windows servers

Naples, Florida, Us

• Solely responsible for transitioning all of Banyan servers to Amazon Web Services Cloud Platform with zero downtime. Migrated sixty web applications to the AWS cloud naive services• Built a fault tolerant, modular cloud architecture using EC2, RDS, S3 and EBS services• Save 30% data center costs while increasing availability and durability• MaintainedLinux servers• Reduced costs 67% by building partnership with off-shore digital photography processor• Improved engineering infrastructure including introduction of version control, bug tracking and product development standards• Provided best practices on the development of iOS applications• Supported sales and marketing through competitive analysis and email marketing campaigns

Tokyo, Japan, Jp

Trend Micro is a global leader in the computer and network security industry with a focus on Anti-Virus and Anti-Spam. • Technical Sales and Marketing expert on Trend Micro’s Anti-Spam products.• Worked directly with perspective Fortune100 clients answering objections and providing technical consulting. Instrumental in closing a million dollar purchase by Honeywell. • Participated in product design, development of marketing materials and training for the successful release of Trend’s first heuristic Anti-Spam Product.• Represented Trend Micro at industry events and with trade publications such as PC Magazine, Network World, CNR and VAR Business magazines. • Delivered technical sales and marketing literature on internal and competitor products.• Trained key members of the Sales, Technical Support and Marketing organizations.

Palo Alto, California, Us

OmniSky was the world’s first provider of mobile push email and wireless Internet access. • Responsible for product development of wireless email, OmniSky's most important service. • Managed team of eight developers. • Rescued at-risk project nearing end of development cycle. • Reorganized development effort to achieve on-time rollout of new mail service. • Coordinated development between San Francisco, Israeli and outsourced development team.

Us

Postini is an application service provider for email services including virus scanning and spam blocking. Was strategic in the development of a strong business culture as an early member of this startup. • Responsible for development of all email application.• Led team in the on-schedule development of wireless messaging, fax, email-to-voice and virus detection application. • Assisted Business Development in selecting partners and negotiating contracts. • Managed partner relationship with Trend Micro. • Represented Postini at trade shows and hiring events. • Experienced with Large System Architecture design and testing. Assisted in development of Postini's large fault-tolerant systems capable of servicing up to 17 million email accounts. • Responsible for set up of engineering infrastructure including source and version control standards, build tools and engineering website. • Managed software release process.

A startup purchased by IBM which created the InterJet, the first Server Appliance to connect small businesses to the Internet.• Developed a full suite of tools which allowing for real-time WYSIWYG localization of a server appliance.• Led team in development of application to update InterJet with latest system software at installation time. This greatly reduced costs for updating inventory.• Responsible for maintaining and supporting product email services.• Designed and implemented an application to configure PC's to communicate with InterJet appliance and the Internet. Produced versions in both English and Japanese.• Created manufacturing test program for proprietary hardware.

Chicago, Illinois, Us

Symbol's San Jose facility is a research and development center that developed the first wireless product compliant to the IEEE 802.11 standard (now known as Wi-Fi.) • Led a 'crash effort' replacing failed two-year software development effort. Developed in three weeks a set of tools for managing, testing and installing Wireless Networks. Traveled in the US, Canada and Europe training Symbol's field staff. • Wrote program to automate configuration of wireless networks that shipped with every Symbol wireless product.