David Felix Email and Phone Number

Enhanced equipment reliability by conducting comprehensive analyses, including biggest offender exercises and failure mode and effects analysis (FMEA) and root cause analysis (RCA), to improve mean time between failures (MTBF) and prevent recurring failures. Successfully secured a 2.4-million-dollar project by crafting a business case aimed at bolstering slicer availability and reliability through strategic initiatives, including the acquisition of new parts, enhanced lubrication system, and streamlined workflows. As a result of the completed project, slicer uptime increased by 20% while also breaking multiple slice records. Championed the role of project lead on a walking floor redesign for sugar beet pulp leading to an increase by 35% in equipment uptime. Enacted a predictive maintenance program incorporating techniques such as infrared scanning, vibration testing, and oil analysis. This approach helps evaluate equipment health, enabling precise identification of potential issues and recommending proactive maintenance activities, minimizing downtime and optimizing maintenance resources. Developed and implemented work and material management workflows that yielded an enhancement in maintenance wrench time and a significant improvement in spare parts availability.

Provided technical leadership, support, and direction for new product designs for a seamless transition from engineering to production Implemented and maintained methods, manufacturing operation sequences, specifications, and equipment required for production/assembly of new and existing products. Achieved Underwriters Laboratories (UL) certification for the pallet jack battery, model S24. This certification was obtained through the meticulous design and execution of tests adhering to UL 2271 standards proving the product’s exceptional safety and reliability to the market.

Delivered prompt and proficient daily technical support, addressing field performance issues across three lithium product lines: sit-down forklifts, airport equipment, and solar energy storage batteries. Managed product return (RMA) and conducted in-depth root cause analysis to identify and resolve potential system defects, ensuring the highest product quality standards. Led a successful rework of 70 units to upgrade batteries to latest revision, creating a custom Bill of Material (BOM), and work instructions for the production team. Created technical documentation on product lines including service manuals, operating manuals, technical bulletins, troubleshooting guides, and software guides. Lead product training for technicians and end users on using lithium batteries and assisted with integrating system on to existing vehicles on site across the US and Canada.

· Lead San Diego’s core team in testing app and reporting bugs to Orlando’s development team· Coordinated and perform safety trainings in accordance with Cal/OSHA for over 500 team members · Implemented macros in Excel for daily tasks to improve work efficiency · Created Comma Separated Value (CSV) files using Excel to upload scheduling rules· Communicated to departments new standardized processes, propositions, and immediate action items · Interacted with guests regarding ticket issues, in-park issues, and concerns via social media and Outlook· Conducted one-on-one and group interviews for positions in Park Operations

· Developed grids for Guest Arrival Area based on average transactions per hour by team members· Managed 25 team members in daily operations to ensure excellent guest service· Restructured guest entry process to reduce wait times resulting in better park experience