David Feudale Email & Phone Number

United States

• Oversee executive leadership and day-to-day business relations
• Cultivate and maintain strong business relationships with clients
• Provide web design consultation and services
• Develop websites and applications using HTML, CSS, Bootstrap, JavaScript/jQuery, PHP, and other frameworks/libraries
• Create logos and imagery using Adobe Photoshop
• Design fully responsive UX Designs optimized for Mobile, Desktop, and Tablet devices

United States

• Identify and source qualified candidates for various positions using various channels such as job boards, social media, referrals, etc.
• Screen and evaluate candidates based on their resume, skills, experience, and fit for the role and the organization
• Conduct interviews and assessments to further assess candidates and verify their suitability and interest
• Coordinate and facilitate the hiring process by communicating with candidates, hiring managers, and other stakeholders
• Negotiate and extend job offers to selected candidates and handle any issues or concerns that may arise
• Maintain accurate and updated records of candidates and hiring activities using appropriate tools and systems

Bridgewater, New Jersey, United States

• Efficiently manage and input customer complaints into the CCMS system, ensuring timely and accurate resolution.
• Create and maintain detailed customer accounts using the company’s master data system, ensuring data integrity and accessibility.
• Collaborate closely with the Manila team to delegate and monitor the progress of various tasks.
• Cultivate and maintain strong business relationships with clients, providing exceptional service and support to foster long-term partnerships.
• Created and maintains a comprehensive spreadsheet to follow the complaint process from initiation to resolution, ensuring thorough documentation and follow-up.
• Process and coordinate returns, disposals, and issue credits to customers, ensuring smooth transactions and customer satisfaction.

Eatontown, New Jersey, United States

• Coordinate and prioritize production of high-priority orders
• Effectively communicate production updates and order status to business partners
• Proactively identify and resolve problems within the production process
• Facilitate cross-channel feedback between customers, employees, and management teams
• Collaborate with team leaders and department heads to identify departmental needs and goals
• Ensure compliance with local, federal, industry, and company standards

United States

• Coordinated inbound shipments and worked with customs brokers to confirm and release container loads
• Managed logistics-related issues with service providers, vendors, and customers
• Documented and logged all shipments and maintained inventory accuracy
• Assisted with maintaining order reports and processing backorders
• Utilized SAP B1 for purchase orders, goods receipts, and invoices
• Reviewed, approved or disputed logistics invoices to be paid

Edison, New Jersey, United States

• Implemented a new returns software and process, improving efficiency by over 50%
• Resolved deductions from business partners and collaborated with Finance and Credit teams
• Processed high volume of return authorizations and provided proactive customer support
• Managed end-to-end RMA tracking and followed up on open RMAs
• Initiated and managed disputes related to customer return discrepancies or claims
• Provided exceptional customer service to retail partners and customers

New York, New York

• Developed long-term strategic and annual business plans
• Drove the global eCommerce agenda and managed senior customer relationships
• Oversaw business relationships with key retail partners
• Identified new business opportunities and facilitated brand growth
• Provided sales quotes to contractors for domestic and international construction projects
• Onboarded new products to vendor web portals

Edison, NJ

• Assisted customers with inquiries regarding purchase orders
• Conducted high-volume data entry of sales orders
• Managed retailer and vendor websites for inventory control
• Processed and managed EDI transactions
• Delivered superior customer service via phone, email, and chat
• Handled outbound LTL order bookings using various shipping platforms

Tinton Falls, NJ

• Handled incoming and outgoing calls, addressing customer inquiries and orders
• Verified customer information and processed consumer orders
• Provided exceptional customer support and effectively resolved complaints
• Qualified customers for various programs
• Consistently achieved weekly sales quotas, ranking in the top 25% company-wide for sales and delivering excellent customer service

Jamesburg, NJ

• Efficiently unloaded products from inbound shipments and transported them to the receiving area
• Accurately received and counted new inventory from inbound shipments
• Verified and scanned inventory into designated rack locations
• Prepared and shipped customer orders, ensuring fulfillment accuracy
• Safely loaded packed orders into carrier trucks using a pallet jack or manual handling
• Maintained a clean and organized work area

Software Development Certification, Front End Development

Business/Commerce, General

High School Diploma, Business