Vice President Of Software Development | Head Of Engineering Practice
CurrentLead multiple software teams at Arch, spearheading the company's digital transformation. Managed the development of internal and external-facing digital service APIs, numerous web applications, strategic analytics initiatives leveraging AI, ML, & Data Science, and integration of partner data feeds. All applications operate on a SaaS model hosted on Azure PaaS and AKS (Kubernetes). Teams are geographically distributed across the US (NC, NJ, remote), India, and the Philippines.• Head of Engineering Practice: Provide leadership in engineering strategy, KPI definition, and best practices for a department of 800+ staff. Directed initiatives in quality engineering, DevSecOps, security, alerting and monitoring, and reference implementations.• Digital-First Strategy: Pioneered Arch’s digital engagement with 3rd-party partners, enabling policy writing with zero human intervention through external APIs, system orchestration, and cutting-edge customer and agency-facing portals.• Direct Bill Capability: Led architecture and development efforts to introduce direct-to-consumer billing, facilitating entry into previously untapped, high-volume markets with low margins.• Data Feed Optimization: Enhanced data feed frequency from monthly to sub-weekly with external partners, accelerating recognition of $1B in annual revenue during quarterly close processes.• Arch Portal Framework: Incubated an internal framework for Arch Portals, standardizing reusable components and reducing portal development time from months to weeks across teams.• Cloud and DevSecOps Leadership: Developed and implemented public cloud and DevSecOps strategies adopted as standard across all development teams.Tech used: Java, Spring Boot, Angular, SQL, MongoDB, Kubernetes, and Azure.