●Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. ●Ensure that all system hardware, operating systems, software systems, and related procedures perform efficiently for the varying business needs of in-house/remote staff and partners.●SalesForce Administrator●Ring Central VoIP Administrator●VMware Administrator●AWS Administrator●O365 / M365 Administrator●SQL Database Administrator●SQL / VB.net Development●Netsuite Administrator (minimal involvement)●IT Budgeting●Powershell / Automation●Windows 10/11 Server 2012/2016/2019 SQL Server 2012●Active Directory●Plan and implement IT needs for 2 major yearly events - NHC (National Horseplayers Championship) and The Eclipse Awards●Also responsible for all Information Technology needs of the RMTC. This includes all hardware, software, and support. (This is a secondary job in addition to my primary job at NTRA.)

●Design and support various custom VB.Net applications, along with SQL support for these applications●Maintain various PeopleSoft modules (including ALM)●Design and support various Crystal Reports●Assist the Business Intelligence Architect with BI Analyses and Dashboard training●Assist other members of Business Application team in their duties supporting entire organization's PeopleSoft environment

●Image and deploy all desktop, laptop, and mobile devices●Tape backup and restore duties●Help Desk rotation●Assist Senior LAN Administrators as needed with projects

●Provide premier customer service to entire organization of 15 branches in 8 counties.●Budget and purchase all IT/computer equipment (computers, printers, fax machines, software, etc...).●Setup, deploy, and maintain all IT equipment for entire company (250 workstations, 60 servers, 17 routers, 40 printers, etc...).●Support end users with all IT related problems (software, hardware, usability, passwords, etc...).●Administer all Blackberry and PDA devices.●Administer VMWare servers.●Administer Nortel phone system.●Administer and configure HP Procurve switches.●Act as liaison for all IT vendors. ●Design and maintain Visio network diagrams of all locations.●Design and maintain Access database for inventory of all IT equipment.●Supervise the Help Desk and Co-Op students.●Design and maintain Access database for Help Desk calls.●Maintain tape backups of all key systems.●Maintain WUS/SUS, and all other pertinent software updates●Maintain Intranet and Internet sites.

●Installed, tested, and documented printer drivers for Windows and Macintosh Operating Systems.●Helped to ensure product quality, reliability, and performance through rigorous and meticulous testing (utilizing scheduled testing and outside-the-box testing).●Improved testing environment and procedures through self-motivated organization and suggestion.●Installed and maintained multiple workstations and Operating Systems in several different languages.●Operating Systems included: Windows 9x, 2k, XP, MacOS 9 and X.

●Assisted Latin instructors in making educational materials available on the World Wide Web.●Created online interactive games with Macromedia Flash for the Distance Learning Department.●Created and maintained sections of the Distance Learning Web Site.

●Assisted Producers and Videographers with Field and Studio productions.●Contributed to several major productions, including the UK News Report●Responsibilities included: camera operation, linear and non-linear audio editing, linear and non-linear video editing, lighting setup and placement, and various administrative tasks.

●Cashier and stock duties