~ Built and maintained ELT/ETL data pipelines to enhanced our data warehouse (BigQuery) using GCP products: Vertex AI, Data Catalog, Data Lineage.~ Configured and Managed multiple connectors in Fivetran to load data reliably into our data warehouse.~ Built dashboards in Metabase to assist business users with reporting and decision making needs.~ Kept up-to-date documentation of data pipelines and automations in Confluence.~ Technologies: python and sql code, fhir stores, bigquery, vertex ai, fivetran, jira, confluence, metabase.

~Built and maintain data pipelines and automations using Databricks, AWS.~Integrated Databricks and Jira to have an automated notification/ticketing system that alerts of issues in data and auto-assign the tickets to the correspondent parties.

~Built pipelines and automations for data testing and process improvement purposes.~Technologies: Azure Data Factory, Azure Databricks, Azure Storage, Azure Logic Apps, Microsoft O365, Power Platform.~Languages: Python, Scala, SQL, Spark SQL, Power Query

~Automated the upload of data received daily from a third-party vendor in a .csv format on our Azure Blob Storage to our Azure SQL Database.~Automated the audit of paid claims by leveraging Azure Databricks for the look-up of fee schedules (big data blobs).~Built an app using AI Builder to reliably extract data from scanned forms saved as .pdf's and map the data to a database.~Assisted in the creation of a test data integration and reporting tool using python, Azure SQL Databases, and Power BI.~Integrated a SharePoint list, Azure DevOps and Power BI to manage the intake of tasks and reporting of workload for the QA team.~Created automation apps for different teams to reduce the amount of time spent on repetitive tasks using python, Microsoft PowerApps, Microsoft Automate, and SharePoint.~Created apps to prepare healthcare test data using python. i.e.: mapping to EAF, 837, and DTRR files.

~Gathered and Analyzed Data coming from different sources using Microsoft SQL Server Mgmt Studio.~Prepare reports and visualizations for Business users using Tableau, PowerBI, and Excel.~Established relationships with business users for a better understanding of the domain, requirements for ad-hoc reports, and future ongoing subscription reports.~Help managed Microsoft 365 an Azure during the creation of a branch company out of the Palliative Care team.~Organized and managed the setup and creation of the Sharepoint sites for that company ~Help as first point of contact between the new company and Microsoft for the setup of Microsoft Managed Desktop services.

~I was responsible for the Operations Supply Chain Build Room, working with business partners in the procurement of IT equipment, configuration setup (or build) of such devices and then shipment to the different plants and r&d buildings around the country.~Created a reporting dashboard (PowerBI) on top of workbooks to keep track of the operations/inventory of the Build Room

~Genesys Pure Connect Administrator. I created IVR profiles, managed call and email flows, created users, workgroups, managed skills, stations, etc.~I directed the training for new SOA's on how to use Int. Desktop and for new Team Leads on the use of the supervisor app IC Business Manager. The SOA bootcamp training took place twice per month.~Spearheaded the project of temporarily moving the call center to Atlanta in 2016 and to Charlotte in 2017 for the company-wide 3-day training.~Supported 800+ employees nationally and internationally with hardware and software issues.~Traveled to Denver to help setup the IT needs of the new office in 2018.~Admin or Power user of the following systems: ServiceNow, Active Directory, Office 365, Dropbox, GoToAssist, RSA Hardware and Software Tokens, Confluence and Jira, etc.