Serving those in our military who serve and their families and those that serve their health. As part of the Defense Health Agency reporting to the Chief of Staff the Strategic Initiatives Group includes the CPI Support Branch where I lead the overall execution of Continuous Process Improvement (CPI) with primary focus on 257 Strategic Health and Readiness Initiatives identified across 9 Defense Health Networks across the world. Execution includes operationalizing the CPI policy through innovative practices to improve the quality of healthcare and readiness.

Strategy, Operational Excellence, Lean and Lean Six Sigma Consulting, Deployment and TrainingCVE verified SDVOSB and Florida certified CBE VBE (Veteran) business.Foxx Solutions provides strategy, operational excellence, business improvement and Lean / LSS deployment and training specialized and customized for your needs to support and drive rapid turnaround, rapid improvement, rapid design and rapid growth for commercial industry, logistics, healthcare and the public sector. We begin with your business needs and then customize a solution path that will best meet and exceed your business needs.Services include;Strategy Development and DeploymentOperational Excellence including Organizational Assessments and Supply ChainLean and Six Sigma - Healthcare, Manufacturing, Transactional, Service, and LogisticsExamples;Strategy - Facilitated strategy for a high growth industrial vehicle air filtration manufacturing corporation Innovation - Deployed rapid product design resulting in 22 new innovative office productsDesign - Recognized for the model Design for Six Sigma program by the US Air Force for development of the Advanced Launch System at 10% the cost of current systems including reusing rocket boostersHealthcare - “Patient First” lean event accelerating nursing triage for patient rehabilitationTechnology - Developed marine propulsion solution providing $3 million recurring annual fuel savingsISO 9001 - Led and deployed multiple registrations for multiple facility multinational firmsLSS - Deployed fully sustainable Lean and Lean Six Sigma programs for over 100 organizationsNAICS 541611 – Administrative Management and General Management Consulting611430 – Professional and Management Development Training541614 – Process, Physical Distribution, and Logistics ConsultingCustom Curriculum Development and Delivery includes Lean, Lean Six Sigma, VOC, VSM, Surveys, QFD, DoE, Robust Design, Teams, Critical Thinking, Project Management and Productivity

Lean Six Sigma Training | Process Improvement | Healthcare | GovernmentSupporting the Defense Health Agency (DHA) Jacksonville Market at Naval Hospital Jacksonville / Navy Medical Readiness and Training Command Jacksonville (NMRTC Jacksonville) aligned Naval Branch Health Clinics (NBHC) through partnerships with NOVACES LLC and Vista Defense Technologies.• Mentor and an active contributor to the patient focused Jacksonville Market Naval Hospital Jacksonville DHA QPP A3 Initiatives including Breast Cancer, Cervical Cancer, Colon and Diabetic Health A1c Screening, 7 Day Mental Health Follow Up Visit, Specialty Referral to Book, and Well Child visits within the fifteen months, Crash Carts, Surgery Smoke, MSU Discharge, Getting Care when Needed and Naloxone Dispensing for Elevated Risk Population.• Jacksonville Market Naval Hospital Jacksonville DHA QPP A3 Initiative Virtual Health QPP team implementation and expansion to support patients from 1% to a high of 78% and ongoing average of 28% virtual appointments was recognized with the Navy Care / AMWELL Activation & Acceleration Award• Supported 11 Clinical Communities and execution of the annual Executive Planning Sessions• Developed tools and templates to guide Accountable Leaders (Champions), Lead Leaders (QPP Project Lead) and Team Members on the A3 process, a Joint Commission findings tracker and a Daily Feedback Loop tool which identified incoming patient needs for screenings and provided the opportunity for the clinic to increase completion of the needed screenings.• Conducted DHA CPI training as a Certified DHA Lean Leader and A3 Instructor• Supported the development of DHA Lean Leader Certification• Supported Navy Lean Six Sigma Green Belt and Navy Lean Six Sigma Black Belt certifications

Leader in fire suppression pumps, foam, CAFS for fire trucks and the nuclear industry • Increased customer satisfaction NPS score 8 points in 2018 through on time delivery, service improvements and Voice of the Customer focused visits while moving the survey process internally saving $15,000.• Mentored and contributed to 13 strategic teams including 38% of the facility impacting;Growth - Exceeded revenue goal by 5.7% with 10 of 17 targets exceeding new growthDelivery – Exceeded 80s customers On Time Delivery goals with a 15.7% on time increase Service - Exceeded order accuracy goal by 5.4% and RMA return cycle time by 64.3%• Established Quality Review Board (QRB) and Quality Review Team (QRT) and combined with CAR tracking process reducing QRB item open days by 42% and CAR open days by 66%• Developed Supplier Performance program including Supplier Quality Manual and Supplier Scorecard for the top 37 suppliers. Partnered with 4 suppliers and 4 types of parts improving both supplier and internal processes and part quality impacting 46% of delivery revenue• ISO 9001 - Successfully transitioned to the ISO 9001:2015 revision including adding leadership Internal Auditors and in November 2018 received 0 nonconformances for the first time since being registered in 1999• Lean Maturity improved by 25% by applying teams in strategic projects, completing 12 internal and customer/supplier partnered RIEs, developing team leaders and rolling out a customized A3 (DMAIC) problem solving process

Government Agency and Commercial Strategy & Operational Excellence Consulting • Developed the Design for Excellence in Currency solution for the Bureau of Engraving and Printing that culminated into 32 actionable projects key to the BEP strategy and operational advancement• Led and delivered self-sustainable LSS deployments for DLA, US Army, US Air Force, US Navy, USDA and USPS improving service, manufacturing, logistics, aviation, and medical processes• Federal Lead and Champion for Deloitte’s Continuous Process Improvement (CPI) Group focusing on client needs in CPI Performance, Customer Strategy and Interaction, Business Process Reengineering, Program Integrity and Improvement and Lean Six Sigma• Attained multi-year wins with government agencies while building trusted partner relationships• Developed and led program applying volunteer resources in LSS projects at non-profits and charities

Innovation, Complexity and Lean Six Sigma Consulting for Fortune 500 Companies and the Public Sector• Led Business Transformation deployments utilizing Innovation, Product Development and Lean Six Sigma for 14 clients in pharmaceuticals, manufacturing, electronics, winery, government, metals, finance and retail. Results for one client included $80 million savings over costs for 2005 and 2006• Led deployment of “Fast Innovation” for 24 Innovation projects also resulting in the transformation of the Product Development, corporate wide MIS and Sales and Marketing processes• Utilized Product Development and DFSS methods to develop the New Store concepts and processes for an electronics retail chain that turned profits around for aging stores and accelerated profits for new stores• Certified Lean Six Sigma Master Black Belt mentor for over 200 LSS Black/Green Belts• Won and delivered the first government proposal for transformational LSS with the US Navy Air Speed program

Logistics – Rail, Intermodal and Trucking Transport • Led the use of Design for Six Sigma and guided the development and implementation the new CSX Trucking system and business processes meeting all requirements on time and in budget growing the business from start up to $101 million in year one • Lean Six Sigma transformation leadership and implementation in finance, logistics and services with 43LSS Black/Green Belts with savings of $20 million for 2002 and $40 million for 2003• Reduced automobile transport dwell hours at load 33% for recurring annual savings of $655,000• Significantly improved J D Power rating through transactional and service Lean Six Sigma projects

Automotive - Instrument Clusters, Power Supplies, Switches, SMT, PCB and Harnesses• Enterprise Quality and Lean Six Sigma Master Black Belt leadership and implementation in design, manufacturing and planning projects with savings of $280,000• Initiated Supplier Improvement Program with an annual savings of $300,000• Redesigned power supply to reduce customer defects to 0 PPM for a cost savings of $200,000

Plastics – Blown and Cast Film Extrusion, Conversion and Printing for Food Service• Developed 25 innovative products including CoolGard perforated gloves• Increased productivity 7.3% with a Kaizen Blitz solution for recurring annual savings of $546,000• Implemented packaging automation system for recurring annual savings of $300,000• Developed film formulas utilizing reprocessed resin for recurring annual savings of $300,000

Plastics - 4 US and 1 England Plant for Film Extrusion for Industrial, Food and Medical Applications• Implemented simplified multiple plant ISO 9001 registration for recurring annual savings $350,000• Provided direct customer support through sales and product development of blown and cast film• Developed Supplier Qualification Program and qualified resin suppliers based on ISO 9001 and additional requirements including capability, capacity and responsiveness

Computer Enclosures - 2 US Plants and 1 Plant in Germany for Custom Computer Enclosures for specialty applications including Financial Analysis, Telecom, and Flight Simulation• Achieved ISO 9001 registration in 10 months, half the time expected• Achieved BABT 340 in 6 months to meet Bloomberg CPU shipment requirements into England• Improved product quality and processes with operations and achieved zero defects for over a year

General Dynamics, Space Systems Division and Electronics Systems Division Launch Vehicles - Product Development of the Advanced Launch SystemElectronics - Radios, Test Stations, PCB, Harnesses, Microelectronics• Recognized for “the model TQM program” in the development of the Advanced Launch System by the US Air Force for the utilization of Design for Six Sigma for product and operations design resulting in the highest program progress payment paid by the U.S. Air Force• Won the $22 million SINCGARS radio contract by demonstrating design and production capability including an operational prototype• Directed and mentored over 100 teams in improving quality, productivity and reducing costs