David Frazer Email & Phone Number

Greenville, Sc, Us

Charlotte, North Carolina, Us

• Collaborated with a select, high-performing team to spearhead the organization's first-ever Infrastructure as Code deployment into a cloud environment using Terraform.• Continued to collaboratively build Infrastructure as Code with the esteemed team for subsequent cloud deployments and a full greenfield build of essential on-prem internal infrastructure using Terraform, Ansible, and custom scripting.• Steered the evolution of Splunk into a distributed architecture and incorporated key Splunk products like Enterprise Security and SOAR. Additionally, I integrated multiple threat intelligence feeds, elevating the team's threat detection proficiency.• Crafted advanced monitoring and alert mechanisms for security incidents, ensuring prompt identification and taking decisive remediation actions as required.• Conducted an exhaustive investigation into a renowned global supply chain attack, leveraging reverse engineering and extensive IoC hunting, ultimately affirming our organization's robust defense mechanisms.• In collaboration with pertinent IT teams, I architected and deployed Microsoft Enterprise Mobility & Security services. This encompassed MDM, Conditional Access, Azure Information Protection, DLP, Defender for Identity, Defender for O365, and Defender for Endpoint.• Crafted PowerShell and Python scripts, coupled with proactive alerting and reporting, to guarantee comprehensive system logging coverage within the SIEM.• Architected, deployed, and oversaw WAFs using Infrastructure as Code to safeguard company web applications. Furthermore, I devised troubleshooting dashboards within the SIEM to streamline the identification and resolution of benign activity blocks.

High Point, Nc, Us

• Optimized the SumoLogic SIEM by integrating additional sources, enhancing detection accuracy, and minimizing irrelevant alerts.• Vigilantly monitored potential security threats and swiftly responded with remediation measures to address security incidents.• Executed audits of diverse systems, including web apps, firewalls, network devices, and servers, to guarantee strict compliance with security requirements.• Conducted physical security assessments at office locations to ensure adherence to company security policies.• Employed reverse engineering techniques to identify inherent security risks in specific equipment.• Supported a dedicated apprentice in mastering programming, delving into information security, and charting their career path.• Curated regular internal phishing simulations to bolster the business' security awareness, tailoring content and targeting specific audiences as needed.• Conceptualized and designed a project focused on network asset identification. Personally guided an apprentice in integrating masscan and nmap via Python to create a more efficient scanning engine. Additionally, we collaboratively built an integration for the output into Tenable.sc.• Crafted a Python script to proactively monitor tweets from an outage detection service. This served as a customer viewpoint, enabling the business to preemptively address potential service interruptions before receiving customer calls.• Designed several Python scripts to integrate with internal systems, facilitating the comprehensive scanning of both external and internal company-owned devices.• Collaborated with the Infrastructure team to deploy MDM and optimize endpoint configuration using Intune.

High Point, Nc, Us

• Automated reporting, data transfers, data collection, and manual tasks using PowerShell, Python, and Bash scripts for both IT and business stakeholders.• Deployed and administered Tenable Security Center to audit servers and endpoints for vulnerabilities.• Spearheaded the implementation and management of SecurityOnion for network threat monitoring.• Recovered an expense of more than $1,400/month by auditing Office365 license revocation for terminated employees using PowerShell.• Planned and implemented distributed patching systems for desktops and laptops across the organization using WSUS.• Bolstered the revocation of system access by identifying active accounts for terminated employees using PowerShell.• Initiated bi-weekly collaborative skill-sharing sessions between the BI, database, and systems operations teams.

Tartu, Ee

• Developed initial MVP with fellow co-founders.• Designed and implemented Cody's architecture from the ground up using front-end and back-end web technologies (including Laravel/PHP, MySQL, JavaScript/jQuery, Bootstrap).• Oversaw the server infrastructure and implement strategies for system hardening and system availability, and future development.• Achieved top 10 (out of 309) in Ajujaht startup competition.• 1st Place Winner at the University of Tartu Student Project competition (1000€).• Winner of the Kaleidoskoop Business Idea Competition (400€).• Achieved top 40 in the Prototron startup competition.• Participant in the NGAL 3-week accelerator program.• Selected as Startup of the Week by geenius.ee.• Winner of Audience Favorite at the Garage48 Open & Big Data Hackathon in 2016.• Achieved top 6 in VEGA fund startup competition at the University of Tartu’s Idea Lab in 2016.Media publications: ETV (Ajujaht), geenius.ee, Universitas Tartuensis, Kuku Raadio.

High Point, Nc, Us

• Provided IT support to office staff and field staff ranging from iPad configuration to hardware support, application-level support, and software updates.• Managed user security access in Active Directory and other information systems.• Assisted with troubleshooting and support of various Citrix environments.• Provided detailed documentation for solutions to known issues.• Developed batch scripts to assist in the identification of network printers.• Developed a PowerShell script to remotely manage a service on networked computers.• Developed PowerShell scripts for querying Active Directory for user details.• Created an information dashboard with visualizations and reports using service request data with Power BI to provide current and historical glimpses into service request trends.• Replaced the PCs of all support analysts.• Developed PowerShell scripts to monitor directories and restart a service if files stopped moving from those directories. This was a temporary fix that shed light on the root cause.• Developed a PowerShell script to export new hire data from the ticketing system using SQL to generate documents with initial login information for new hires.• Created ad-hoc queries from the production EMR system using SQL for the purposes of identifying root causes for incidents.• Utilized anonymized OASIS patient data to perform predictive analytics on heart failure patients using SAS Enterprise Guide.• Served as a member of a sub-committee to improve IT communication and collaboration.• Created and delivered email communication to affected users regarding service interruptions or informational updates.

• Developed conversational lesson plans for public middle school and high school English classes.• Created and conducted speaking tests to evaluate students' conversational abilities in English.• Coordinated with native Korean English teachers in the development of mid-term and final exams.• Taught classes ranging in size from 2 students to 20 students with and without the assistance of a co-teacher.• Developed and conducted summer and winter English camps.

High Point, Nc, Us

• Co-administered a multi-vendor network, including Cisco, Enterasys and Palo Alto switches, routers and firewalls.• Coordinated with team members to deploy over 250 new switches across campus.• Diagnosed numerous wireless infrastructure issues and worked to resolve them.• Developed custom PHP web applications for viewing surveillance camera feeds and for emergency notifications.• Managed and supported a surveillance camera network of over 600 cameras, including the deployment and management of NVR servers.• Coordinated with team members to correct routing topology issues and to standardize network device configuration.• Co-managed the upgrade of card access and door access software from C*CURE 800 to C*CURE 9000.

High Point, Nc, Us

• Supported both wireless and wired network infrastructures, including the maintenance and deployment of new access points (APs) and switches.• Provided A/V support for numerous campus events.• Coordinated with Security Department on the installation and maintenance of surveillance cameras across campus.• Supported more than 50 emergency telephone call boxes across campus.• Lead the installation and customization of hardware and software for tracking campus assets and inventory.• Administered the hardware and software of campus point-of-sale devices.• Managed and supported point-of-sale devices for campus laundry facilities.

High Point, Nc, Us

• Received, documented and dispatched emergency and non-emergency calls.• Communicated with public safety officials as needed for emergencies.• Assisted in the support and upkeep of surveilance cameras across campus.• Coordinated with IT Department to implement new computer aided dispatch software.• Co-lead the configuration and implementation of the new computer aided dispatch software.• Developed a Microsoft Access database for managing campus keys.• Extensively documented dispatching procedures.• Trained new dispatchers and cross-trained security officers on dispatching procedures.

Master Of Science (M.S.), Information Technology And Management With A Concentration In Business Analytics

Bachelor Of Arts (B.A.) Spanish // Bachelor Of Arts (B.A.) Political Science