Innovative, dynamic operations management professional with a broad background in the financial services industry. I graduated from the University of Georgia with a degree in finance and have extensive experience in the residential mortgage industry, leading both sales and operations in wholesale as well as retail environments. Possess a strong risk analysis skill set as well as leadership abilities which have enabled me to increase volume while improving quality across multiple organizations. My prior sales experience has also instilled a strong customer service mindset that is crucial to forging client relationships.Key Competencies: Revenue Generation – Pipeline DevelopmentBusiness & Market DevelopmentService ExpansionValue AnalysisUnderwritingMortgage OperationsRisk Assessment & Mitigation Collections & DelinquenciesFraud DetectionBudget & Cost ControlsRegulatory ComplianceQuality Control & Quality AssuranceProcesses & ProceduresBanking RelationsFHA, VA, USDAContinuous ImprovementsLeadership Development & Training Customer Relations & RetentionRisk ManagementOperational & Financial AnalysisOrganizational Design & DevelopmentCommunicationMotivatorEthical LeadershipTeam BuilderDecisiveOrganizedAdaptableProblem SolverInterpersonalAnalyticalDedicatedMulti Task & ProjectContact info: freas13@gmail.com
Listed skills include Mortgage Underwriting, Refinance, Fha, Underwriting, and 14 others.