As the Associate Director of Donor and Corporate Partner Engagement at Year Up, I manage a broad array of projects within our Revenue Operations function. My role encompasses overseeing our Development communications and Corporate Engagement calendars, leading strategic event planning, and implementing donor acknowledgment and stewardship initiatives. I also create unique materials for our top donors and partners, supporting our team in expanding and sustaining Year Up’s revenue base. I am excited to continue strengthening our relationships with our corporate partners and developing long-term engagement to advance our mission to Close the Opportunity Divide.

Repiblik is an innovative and forward-thinking media company with an overarching goal of engaging with people of Haitian descent by offering content that reflects Haitian culture and interests. Founded in 2023, Repiblik pushes the boundaries of the Haitian story by redefining the ways in which Haitian stories are told and received.

Served as a dedicated Flight Attendant for American Airlines for over six years.Assisted passengers, provided information, and handled concerns with care.Followed terminal and aircraft rules and guidelines to achieve safety and success.Handled various in-flight tasks to promote safety and traveler satisfaction.Remained punctual and reliable at all times.

• Develop and attain customer experience and sales objectives for store.• Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. • Provide efficient, courteous customer service and assist in all aspects of product offerings and services. • Ensure an extraordinary customer experience.

*** Handle all administrative aspects of the sale including: completing customer contracts and warranties.*** Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.*** Provide efficient, courteous customer service and assist in all aspects of product offerings and services.*** Ensure an extraordinary customer experience and I can help you with that attitude.*** Meet all sales objectives.

*** Assist Leads, Senior Associates, and Managers in training entry level associates.*** Serve as a product knowledge resource for consumers and entry level associates.*** Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting.*** Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.

Our mission is to close the Opportunity Divide by providing urban young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education.

*** Build organizations that maximize the power and participation of their member.*** Recruit and develop leaders, seek to discover the skills, talents and interests of current and potential leaders, and encourage shared leadership.*** Ensure that our members receive a consistently high standard of appropriate and effective training.*** Facilitate training and strategy sessions when needed to help our members and leaders learn the skills they need to speak for the group, make good decisions and take the out-front roles.