David Turner Email & Phone Number

Canberra, Act, Au

Canberra, Australian Capital Territory, Australia

Canberra, Australian Capital Territory, Australia

As a member of the C-suite, I reported directly to the CEO and Board, overseeing IT, marketing, and digital operations for a Software as a Service fundraising platform and charitable fund. In this leadership role, I managed marketing, product management, DevOps, and IT for the organisation.My role involved developing and executing strategic initiatives that aligned with the organisation’s long-term goals. I spearheaded the creation of a three-year strategic digital transformation plan, which included technology architecture, staffing, programs, and indicative investment costings.This board-approved plan was designed to drive organisational revenue growth of $300 million annually within a decade. As part of this strategic initiative, I led the transformation of organisational processes, workflows, staffing, marketing, technology, and customer and user experiences.Successes included:Transformed customer and user experience by leading a brand refresh, persona development, and developing content generation pipelines.Rebuilt digital properties to improve user experience, usability, and conversions, which, along with brand work, resulted in a 40% increase in online conversions.Redeveloped digital operations, including onboarding new agencies, staff, and technology, to maximise ROI on the operational budget.Reengineered the organisation’s taxonomy and data structures to support new business initiatives, including a total rebuild of the Salesforce data model.Developed and grew marketing capabilities, resulting in the creation of a CMO position, which was filled in collaboration with fellow C-suite and board members.This work and more led to a 92% increase in organisational revenue over four years, putting ASF on the pathway to $300 million within the decade.

Sydney, Australia

Co-founded Grassrootz, an innovative SaaS fundraising platform, and guided its journey from concept to successful exit. Secured initial investment and spearheaded MVP development alongside fellow co-founders and BlueChilli. Through strategic marketing and product enhancements, drove platform growth and captured key accounts from established competitors, achieving sustainability and consistent revenue growth. Orchestrated a successful exit, leaving Grassrootz as the preferred fundraising solution for major events like City2Surf, solidifying its position in the market.

Sydney, Australia

In this short-term role, I served as the key Tealium AudienceStream consultant for the APAC region, working within a high-impact digital strategy consulting division spanning the globe.Leveraging Tealium's CDP platform, I spearheaded the development and refinement of 1st party data orchestration strategies for over 200 clients across diverse industries.My work focused on enabling real-time user experiences and driving digital transformation initiatives.As the primary AudienceStream and digital strategy expert in APAC, I provided critical guidance on customer data orchestration and personalisation strategies.This experience further enhanced my expertise in data strategy, cross-cultural consulting, and rapid implementation of digital solutions in the APAC market.

Sydney, Australia

As a member of the executive team, I led a multi-dimensional digital transformation initiative that encompassed marketing, IT, and digital strategy. This involved developing a comprehensive roadmap that transformed the customer experience while integrating and operationalising the management of digital, IT, and DevOps functions.Successes include:Completely transforming the UX/UI and customer experience, including a brand redesign and website rebuild that increased event conversion by 10% and reader engagement by 15%.Leading the redevelopment and realignment of Salesforce data structures and workflows, along with supporting MarTech systems, to meet the group's new business objectives.Managing ITC responsibilities, including cybersecurity, support, and supplier relationships, during which I led the organisation's migration to Windows 10.Developing, delivering, and managing multiple SaaS solutions for the group globally, with offices in the UK, Canada, and Singapore.

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Canberra, Australia

Sydney, Australia

Bachelor Of Information And Communication Technology, Specialisation: Business Information Systems

Digital Marketing, Digital Marketing

Ten week digital marketing course to refresh and renew my extensive digital marketing knowledge. This course covered: The fundamentals.

Visual Design, Visual Design

Eight week digital design course to learn the theory, skills, and tools needed to design beautiful web and mobile products. The specific.