David Turner

David Turner Email and Phone Number

Manager IT and Digital @ Pharmaceutical Society of Australia
Canberra, ACT, AU
David Turner's Location
Canberra, Australian Capital Territory, Australia, Australia
David Turner's Contact Details
About David Turner

With over 25 years of experience in digital and technology, I have a deep passion for technology and a unique ability to integrate marketing, customer experience, data, digital, and technology strategy to create market-leading customer experiences and business outcomes.My dual expertise in technology and marketing empowers me to understand and optimise the entire workflow—from customer acquisition and engagement to conversion—while ensuring that the necessary digital infrastructure, IT systems, and organisational structures are in place to support seamless delivery and execution. Throughout my career, I've worked across diverse industries, including technology, finance, education, market research, government, and non-profits, and have consulted for many more. This breadth of experience has given me unique insights into crafting effective business strategies that drive growth and innovation.I thrive in environments where I can learn and grow, which is why I've embraced opportunities in various industries. I enjoy the challenge of diving into new sectors and applying my skills to achieve impactful results. Companies seeking to challenge their assumptions and transform their business practices will benefit from my fresh perspective and collaborative approach.

David Turner's Current Company Details
Pharmaceutical Society of Australia

Pharmaceutical Society Of Australia

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Manager IT and Digital
Canberra, ACT, AU
Website:
psa.org.au
Employees:
290
David Turner Work Experience Details
  • Pharmaceutical Society Of Australia
    Manager It And Digital
    Pharmaceutical Society Of Australia
    Canberra, Act, Au
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  • Pharmaceutical Society Of Australia
    Manager It / Digital
    Pharmaceutical Society Of Australia Jul 2023 - Present
    Canberra, Australian Capital Territory, Australia
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  • Australian Sports Foundation
    Chief Digital And Technology Officer
    Australian Sports Foundation Jun 2018 - Nov 2022
    Canberra, Australian Capital Territory, Australia
    As a member of the C-suite, I reported directly to the CEO and Board, overseeing IT, marketing, and digital operations for a Software as a Service fundraising platform and charitable fund. In this leadership role, I managed marketing, product management, DevOps, and IT for the organisation.My role involved developing and executing strategic initiatives that aligned with the organisation’s long-term goals. I spearheaded the creation of a three-year strategic digital transformation plan, which included technology architecture, staffing, programs, and indicative investment costings.This board-approved plan was designed to drive organisational revenue growth of $300 million annually within a decade. As part of this strategic initiative, I led the transformation of organisational processes, workflows, staffing, marketing, technology, and customer and user experiences.Successes included:Transformed customer and user experience by leading a brand refresh, persona development, and developing content generation pipelines.Rebuilt digital properties to improve user experience, usability, and conversions, which, along with brand work, resulted in a 40% increase in online conversions.Redeveloped digital operations, including onboarding new agencies, staff, and technology, to maximise ROI on the operational budget.Reengineered the organisation’s taxonomy and data structures to support new business initiatives, including a total rebuild of the Salesforce data model.Developed and grew marketing capabilities, resulting in the creation of a CMO position, which was filled in collaboration with fellow C-suite and board members.This work and more led to a 92% increase in organisational revenue over four years, putting ASF on the pathway to $300 million within the decade.
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  • Grassrootz
    Co-Founder, Digital & Nfp Advisor
    Grassrootz 2015 - May 2018
    Sydney, Australia
    Co-founded Grassrootz, an innovative SaaS fundraising platform, and guided its journey from concept to successful exit. Secured initial investment and spearheaded MVP development alongside fellow co-founders and BlueChilli. Through strategic marketing and product enhancements, drove platform growth and captured key accounts from established competitors, achieving sustainability and consistent revenue growth. Orchestrated a successful exit, leaving Grassrootz as the preferred fundraising solution for major events like City2Surf, solidifying its position in the market.
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  • Tealium
    Digital Strategist
    Tealium Jul 2017 - Dec 2017
    Sydney, Australia
    In this short-term role, I served as the key Tealium AudienceStream consultant for the APAC region, working within a high-impact digital strategy consulting division spanning the globe.Leveraging Tealium's CDP platform, I spearheaded the development and refinement of 1st party data orchestration strategies for over 200 clients across diverse industries.My work focused on enabling real-time user experiences and driving digital transformation initiatives.As the primary AudienceStream and digital strategy expert in APAC, I provided critical guidance on customer data orchestration and personalisation strategies.This experience further enhanced my expertise in data strategy, cross-cultural consulting, and rapid implementation of digital solutions in the APAC market.
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  • Rfi Group
    Head Of Digital Transformation
    Rfi Group Apr 2016 - Jun 2017
    Sydney, Australia
    As a member of the executive team, I led a multi-dimensional digital transformation initiative that encompassed marketing, IT, and digital strategy. This involved developing a comprehensive roadmap that transformed the customer experience while integrating and operationalising the management of digital, IT, and DevOps functions.Successes include:Completely transforming the UX/UI and customer experience, including a brand redesign and website rebuild that increased event conversion by 10% and reader engagement by 15%.Leading the redevelopment and realignment of Salesforce data structures and workflows, along with supporting MarTech systems, to meet the group's new business objectives.Managing ITC responsibilities, including cybersecurity, support, and supplier relationships, during which I led the organisation's migration to Windows 10.Developing, delivering, and managing multiple SaaS solutions for the group globally, with offices in the UK, Canada, and Singapore.
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  • Starlight Children'S Foundation Australia
    Digital Specialist
    Starlight Children'S Foundation Australia Jul 2013 - Mar 2016
    Sydney, Australia
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  • Avant
    Ecommunications Consultant
    Avant Dec 2010 - Jun 2013
    Sydney, Australia
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  • Xtensha
    Digital Strategist And Founder
    Xtensha Jul 2009 - Jun 2013
    Sydney, Australia
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  • National Institute Of Dramatic Art (Nida)
    Web Strategy Advisor
    National Institute Of Dramatic Art (Nida) Jul 2009 - Dec 2010
    Sydney, Australia
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  • Australian Trade And Investment Commission (Austrade)
    E-Business Advisor
    Australian Trade And Investment Commission (Austrade) Jan 2008 - Jun 2009
    Sydney, Australia
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  • Australian Institute Of Company Directors
    E-Business Analyst
    Australian Institute Of Company Directors Apr 2005 - Sep 2007
    Sydney, Australia
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  • Department Of Employment And Workplace Relations
    Business Analyst
    Department Of Employment And Workplace Relations 2004 - 2005
    Canberra, Australia
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  • Contract Web Work
    Web Production
    Contract Web Work Jun 1998 - May 2004
    Sydney, Australia

David Turner Skills

Web Analytics Digital Marketing Email Marketing Digital Strategy Online Marketing E Commerce Seo User Experience Social Media Social Media Marketing Web Development Crm Google Analytics Campaign Management Web Project Management Online Advertising User Interface Design Web Design E Business Content Strategy Information Architecture Sem Google Adwords Mobile Marketing Css Web Content Management Content Management Html Usability Engineering Interaction Design Information Design Information Technology Strategy Website Development Web Marketing Google Apps Google Webmaster Tools Salesforce Exacttarget Office 365 Tealium Iq Tealium Audience Stream

David Turner Education Details

Frequently Asked Questions about David Turner

What company does David Turner work for?

David Turner works for Pharmaceutical Society Of Australia

What is David Turner's role at the current company?

David Turner's current role is Manager IT and Digital.

What is David Turner's email address?

David Turner's email address is dt****@****oup.com

What is David Turner's direct phone number?

David Turner's direct phone number is +612912*****

What schools did David Turner attend?

David Turner attended University Of Wollongong, General Assembly, General Assembly.

What skills is David Turner known for?

David Turner has skills like Web Analytics, Digital Marketing, Email Marketing, Digital Strategy, Online Marketing, E Commerce, Seo, User Experience, Social Media, Social Media Marketing, Web Development, Crm.

Who are David Turner's colleagues?

David Turner's colleagues are Gillian Mcgarrity, Helen Benson, Sami Sof, Lisa Kelly, Phuong Nguyen, Helen Stone, Osman Brad Kayani.

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