David Fuoto Email & Phone Number

Denver, Co, Us

Oversaw daily operations of ~$70m company, driving improved execution and strategic planning for long-term commercial delivery. Developed highly effective teams, fostering performance improvement and continuous growth. • Established SOPs and enhanced Go-To-Market motion of Professional Services, resulting in 3x margin improvement.• Led the revamp of existing customer success process, team, and tools to enable year over year projection of 25% reduction in churn with a 20%+ improvement in cost as a percentage of revenue.• Interim Revenue Operations leader (June 2023 through first quarter of 2024) during transition of CMO and CRO; Partnered with interim CRO to hit H2 Sales targets after missing previous 2 quarters.• Delivered on, or beat, 2024 1st quarter targets for Bookings, Churn, Retention, and Annual Price Increases

Manhattan Beach, California, Us

Led the acquisition integration for three portfolio companies acquiring a total of five other companies, leading company transformation initiatives and rapidly scaling operations to maintain achievement of top-line targets.• Acquired a division of public German company, realizing 30%+ synergy target achievement while implementing processes to exceed in-year bookings and retention targets; positioned the company to double EBITDA.• Facilitated the acquisition of three 20% organic growth companies simultaneous, consolidating projects leading to 17% cost savings while maintaining top-line commercial execution.• Led the acquisition of a direct competitor to replace existing product, achieving 20%+ synergy benefit; unified GTM cadence to position future growth and created an 18-month customer migration plan.• Provided ongoing coaching to Executive Leadership Teams on acquisition integration as well as daily and strategic leadership

Raleigh, North Carolina, Us

Led customer operations during acquisition of 10 companies (~$30m to ~$120m), standardizing operating procedures and change management initiatives to enhance efficiency.• Secured 25%+ synergy target on acquisitions while expanding customer success team from three to nine during tenure; implemented phase 1 process, delivering on retention targets.• Improved billable utilization by 41% through leading professional services team in transformation, organic and inorganic, delivering on revenue targets.• Reduced largest product backlogs by 20% through improved first call response.• Created order management function to optimize customer experience, improving quality by 17% and reducing backlog by 40%.

New York, Ny, Us

Directed financial and operational execution capability for $1.5B IT organization, enabling data-driven decision-making for 2,000+ initiatives, 4,000+ applications, and 15,000+ resources.• Revamped and standardized portfolio planning and governance processes and tools, globally; facilitated the repurposing of more than 15% of discretionary budget for higher priority activities, while meeting annual variance target of under 3%.• Innovated processes to enable 52% increase in business case activity and standardization of planning and portfolio management while delivering 25% staffing efficiency.• Led adoption of Agile practices to deliver efficient and enhanced outputs; pilots delivered 17% reduction in project delivery with 9% quality improvement; implemented companywide.

New York City, Ny, Us

Full list of experiences at LexisNexis and previous positions available upon request

Leadership And Operational Execution

Information Technology

Education record