David Gale

David Gale Email and Phone Number

Continuous Improvement Lead @ Virgin Red
Guildford, England, GB
David Gale's Location
Greater Guildford Area, United Kingdom, United Kingdom
David Gale's Contact Details

David Gale work email

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About David Gale

I’ve spent the last twenty years successfully leading extensive change programs and Operational Excellence teams in the UK, Europe, Asia, Latin America and the US. I’ve formed a unique set of skills and experiences within industries such as FMCG, Telco, Media and Technology, drawing together deep industry and operations knowledge with accredited delivery methodologies as a Lean Six-Sigma Black Belt and Prince 2 Practitioner. A series of senior leadership roles have seen me manage geographically and functionally diverse teams alongside complex Process, People and IT based Continuous Improvement programmes. I have a proven track record of realising £multi-million benefits for various blue-chip employers and customers. I’m passionate about engaging people in successful business change, solving longstanding business issues in creative and innovative waysCORE COMPETENCIES• Lean Six-Sigma Black Belt

David Gale's Current Company Details
Virgin Red

Virgin Red

View
Continuous Improvement Lead
Guildford, England, GB
Website:
virginred.com
Employees:
231
David Gale Work Experience Details
  • Virgin Red
    Continuous Improvement Lead
    Virgin Red
    Guildford, England, Gb
  • Engineering Company
    Operational Excellence Lead
    Engineering Company Jun 2024 - Present
    Berkshire, Uk
    Enabling the delivery of Operational Excellence through the effective application of process improvement principles and methodologies, including the provision of facilitation support, coaching and expertise to the organisation on improvement activities.* Scoping, planning and delivering activities across the Business based on strategic and local transformation roadmaps and priorities, enabling efficiency and performance targets to be achieved.* Building relationships, providing leadership and stakeholder management with Senior Leaders to Front Line teams.* Driving change in culture, behaviours and performance through embedding continuous improvement technical tools and methodologies.* Delivery of group or 1-2-1 training, workshop facilitation and coaching* Ensuring key capabilities are sustained post deployment
  • Exciting Escapes Ltd
    Director Of Business Operations
    Exciting Escapes Ltd Nov 2016 - Present
    Basingstoke, England, United Kingdom
    Director of Operations at Exciting Escapes, providing immersive escape room entertainment experiences for corporate team building, families and groups of friends. Over the last 8 years it has grown to operate across 5 sites, employing 50+ staff, delivering year on year revenue growth and receiving thousands of 5-star customer reviews. The business infrastructure, its people and its processes are completely focused on providing exceptional service within a culture of continuous improvement.* Ongoing responsibility for defining the Business Strategy and ensuring its execution, with full P&L responsibility.* Leadership and Coaching for a geographically disparate management team, supporting their ability to delivery excellent results in a fast moving, highly pressured environment.* Programme management for the opening of new sites, creating and delivering new experiences, and seasonal activities such as Christmas events.* Leading on Marketing, SEO, and web development with appropriate partner organisations* Responsible for the design and build of the business operating model, inc. e2e process design in L2C, P2P, and H2R* Implementing a Continuous Improvement culture & processes, with Customer Excellence at its core

David Gale Skills

Business Transformation Outsourcing Change Management Program Management Stakeholder Management Crm Telecommunications Management Contact Centers Performance Management Team Management Customer Experience Business Process Improvement Strategy Business Analysis Service Delivery Project Delivery Call Center Pre Sales Management Consulting Call Centers Process Improvement Solution Architecture Business Case Leadership Six Sigma Mobile Devices Prince2 Analytics Lean Management Lean Six Sigma Team Leadership Consulting Project Management Business Process Business Strategy Customer Relationship Management

Frequently Asked Questions about David Gale

What company does David Gale work for?

David Gale works for Virgin Red

What is David Gale's role at the current company?

David Gale's current role is Continuous Improvement Lead.

What is David Gale's email address?

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What is David Gale's direct phone number?

David Gale's direct phone number is +4477010*****

What skills is David Gale known for?

David Gale has skills like Business Transformation, Outsourcing, Change Management, Program Management, Stakeholder Management, Crm, Telecommunications, Management, Contact Centers, Performance Management, Team Management, Customer Experience.

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