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Accomplished and driven Bid Proposal Manager and Client Relationship Sales Professional offering extensive experience managing high contract value relationships with clients. Attained strong communication and project management skills with over 6 years in bid proposal management roles guiding virtual cross-functional teams from various levels within the organization. For more than 10 years I have developed successful client relationship management skills selling managed services solutions. My background consists of providing exceptional leadership developing new business relationships and ensuring the retention and satisfaction of large clients while delivering incremental revenue by expanding these relationships. I’m customer-focused, consistently looking for ways to enhance business processes, and strive to deliver excellence and quality. Key Competencies: Project Management ● Bid Management ● Proposal Management ● Relationship Development & Management ● Strong Communication ● Team Collaboration ● Deadline Adherence ● Detail Oriented ● Problem Solver ● Solution Selling ● Cross-functional Team Leadership ● Networking ● Salesforce ● Qvidian ● DocuShare ● SharePoint ● WebEx ● Microsoft Office Expertise
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Bid SpecialistXerox Corporation 2015 - 2016Chestnut Hill, MaFocal contact, within U.S. Bid Operations organization, that managed cross-functional virtual deal teams which included the Industry Sales team, Solution Design, Transition & Service Delivery, Pricing, Contracting & Legal, and other Subject Matter Experts (SME’s). Provided guidance on Bid Management Pursuit Process (BMPP) governance in preparation for tollgate reviews. Supported the team in developing a compelling proposal that was responsive to customer requirements and demonstrated the corporation’s value proposition. Scheduled and facilitated kick-off calls, status update calls and tollgate (Qualify/Win, Solution, Submission, & Contract) preparation and review calls for commercial clients. • Provided project leadership on pursuit opportunities facilitating, consulting and guiding the sales team in the pursuit governance and proposal development process ranging from $3-$10 million in total contract value.• Proposed ongoing feedback that was incorporated into new tools utilized by Bid Specialists to improve content and processes. -
Proposal ManagerXerox Corporation 2012 - 2015Chestnut Hill, MaLed cross-functional virtual deal teams from various levels within the corporation in the development of proposals for high contract value bids, RFP’s and RFI’s. Managed the proposal document life cycle through version control creating a compelling proposal that was responsive to customer requirements and demonstrated the corporation’s value proposition for both commercial and public sector clients. Scheduled and facilitated kick-off calls, status update calls, and Red and Gold team review calls.• Recognized for supporting multiple significant wins including solution for $88 million in total contract value.• Facilitated training and mentorship for the Proposal Manager position which included shadowing on calls and clarifying questions regarding the process and procedures required for the role.• Edited and recommended content from SME’s for updates to content management tool to support future responses. -
Northeast Rfp ConsultantXerox Corporation 2010 - 2012Chestnut Hill, MaResponsible for project management of the Northeast Operations Request for Proposal (RFP) Center which supported four US regions on pursuit opportunities up to $10 million in total contract value. Coordinated resources with input from Industry Sales teams, Solution Design, Transition & Service Delivery, Pricing, Contracting & Legal, and other Subject Matter Experts (SME’s). Utilized experience and leadership skills to guide teams in developing compliant, winning solutions with creative and persuasive customer focused responses for both commercial and public sector clients. • Contributed to Northeast Operations RFP Center win rate of 70% in 2011 and 63% in 2012. • Collaborated in establishment of process and procedures for Northeast Operations RFP Center.• Delivered training and mentorship for RFP Consultant position.• Coordinated and contributed to internal marketing newsletter to highlight the services and accomplishment of the Northeast Operations RFP Center. -
Services & Solutions ExecutiveXerox Corporation 1998 - 2009Waltham, MaAccountable for solution sales with new and multiple existing large contract business relationships with a focus on higher education clients. Primary customer contact providing consultative sales for Xerox Managed Services and Document Management solutions. Partnered with clients and developed strong relationships in order to understand clients’ strategic goals, and develop solutions that solve their critical business issues. Team player that worked effectively with cross-functional internal resources to exceed client service level agreements.• Implemented new and renewed and expanded existing Client Contracts to include contract negotiation, installation, and account management. ($1-$5 million in total contract value). • Recognized for sales achievements on multiple occasions including President’s Club, Par Club, Ranked second in US for position, Solution of the Half, Customer Hero Award, and $2 million Competitive Knockout.• Significantly expanded a client relationship from $1.4 million to $4.8 million in total contract value. -
Client Account ManagerXerox Corporation 1996 - 1998Waltham, MaManaged the solution delivery and operational efforts including resource utilization, materials management, equipment and inventory management for a large financial services client. Oversaw human resource efforts and managed delivery teams with training, development, and performance management. Guided delivery of contracted managed services to exceed client service level agreements. • Achieved 83% in 1996 and 91% in 1997 on Customer Satisfaction and Motivation Survey.• Managed one of the twenty client accounts examined for the Malcom Baldrige National Quality Award that Xerox Business Services was awarded in 1997.• Earned an Employee Motivation and Satisfaction Manager Index of 98% in 1996 and 93% in 1997 for 30 employees.
David Gaye Skills
David Gaye Education Details
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Marketing
Frequently Asked Questions about David Gaye
What is David Gaye's role at the current company?
David Gaye's current role is Bid Proposal Manager / Client Relationship Sales Professional.
What is David Gaye's email address?
David Gaye's email address is da****@****rox.com
What is David Gaye's direct phone number?
David Gaye's direct phone number is +120396*****
What schools did David Gaye attend?
David Gaye attended State University Of New York At Oswego.
What are some of David Gaye's interests?
David Gaye has interest in Downhill Skiing, Water Skiing, Travel, Sailing.
What skills is David Gaye known for?
David Gaye has skills like Project Management, Bid Management, Proposal Management, Team Collaboration, Deadline Oriented, Detailed Oriented, Problem Solving, Networking, Communication, Customer Relationship Management, Cross Collaboration, Leadership.
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David Gaye
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