David Bauer

David Bauer Email and Phone Number

IT Leader with a passion for delivering customer satisfaction @ NextStep Networking
cincinnati, ohio, united states
David Bauer's Location
Loveland, Ohio, United States, United States
David Bauer's Contact Details

David Bauer personal email

n/a

David Bauer phone numbers

About David Bauer

Highly accomplished and team-oriented IT professional with proven record of success asTeam Lead for regional health care systems. Leveraged cross-disciplinary experience toefficiently implement system-wide PC upgrades in patient care, clinical and officeenvironments across multiple regional health care networks.Experienced computer consulting and repair provider to customers across all demographics.Strengths include attention to detail, relationship management, cross team collaboration,analytical acumen, and a passion for delivering outstanding customer satisfaction across any organization.

David Bauer's Current Company Details
NextStep Networking

Nextstep Networking

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IT Leader with a passion for delivering customer satisfaction
cincinnati, ohio, united states
Website:
nextstepnetworking.com
Employees:
17
David Bauer Work Experience Details
  • Nextstep Networking
    Technical Service Engineer
    Nextstep Networking Aug 2016 - Present
    Blue Ash, Oh
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  • Technology Concierge Services
    Owner
    Technology Concierge Services Mar 2007 - Present
    An ongoing side business which serves as a creative outlet and channel where I can pursue my passions of serving people and being involved in multiple aspects of technology, audio, video, home theater and photography.Computer networking, security, repair, configuration and consulting. Web site design. Technology coaching (computers, music and AV systems, photography).
  • Pomeroy
    Deployment Lead
    Pomeroy Aug 2014 - Feb 2016
    Cincinnati, Youngstown, Toledo, Lorain, Oh
    Directed teams of 5-20 technicians migrating PC’s to Windows 7.• Lead teams that deployed ~12,000 PC’s in multiple cities across projects for two differenthealth care provider networks.• Defined a deployment process which ensured stated requirements were net, comprehensive quality checks were made and customers were provided with transition resources.• Developed an innovative “retail” approach to customer relations which received high marks for customer service and quality.• Under stoppage conditions, directed teams with alternative procedures to minimize customer down time.
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  • Pomeroy
    Deployment Technician
    Pomeroy Mar 2014 - Aug 2014
    Cincinnati, Oh
    • Chosen to fill the role of On Point Tech. In addition to responsibilities below, I was firstpoint of contact and team representative for site mangers during deployments.• Responsible for deploying and ensuring functionality of new PC's with updated operating system. • Address user questions and ensure problems were either resolved or properly redirected. • Selected to lead teams when the project was moved to other cities in Ohio.
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  • Ch Mack, Inc.
    Product Support Specialist
    Ch Mack, Inc. Jul 2008 - Sep 2013
    • First line support for enterprise class healthcare management application. In this client facing role, I would triage incoming customer issues; providing troubleshooting assistance in real time. Assemble detailed documentation/reproduction steps/screen shots for escalation when necessary.• Worked with development team to resolve more complex issues. Conducted Quality Assurance testing in SQL Server 2005/2008r2 environments. • Responsible for software release notes, instruction manual updates and final delivery to customer.• Involved in Windows 7 compatibility enhancement project.• Developed and maintained company’s intranet website.
  • Macy'S
    Retail Big Ticket Sales
    Macy'S 1993 - 2008
    Cincinnati, Ohio Area
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  • Sight In Sound
    Store Manager
    Sight In Sound 1987 - 1993

David Bauer Skills

Troubleshooting Customer Service Microsoft Sql Server Networking Web Design Project Management Quality Assurance Software Documentation Team Leadership Windows 7 Integration Testing Security Visio Sharepoint Business Intelligence Windows Html Microsoft Office Sql Databases Software Development Visual Basic Wireless Networking Workstation Administration Itil V3 Foundations Certified

Frequently Asked Questions about David Bauer

What company does David Bauer work for?

David Bauer works for Nextstep Networking

What is David Bauer's role at the current company?

David Bauer's current role is IT Leader with a passion for delivering customer satisfaction.

What is David Bauer's email address?

David Bauer's email address is da****@****ers.org

What is David Bauer's direct phone number?

David Bauer's direct phone number is 1-513-232*****

What skills is David Bauer known for?

David Bauer has skills like Troubleshooting, Customer Service, Microsoft Sql Server, Networking, Web Design, Project Management, Quality Assurance, Software Documentation, Team Leadership, Windows 7, Integration, Testing.

Who are David Bauer's colleagues?

David Bauer's colleagues are Coleen Honold, Andrew Johnson, Doug Martin, Stefanie Baumet, Haley Arlinghaus.

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