Dave Gentile, P.E., Pmp, Itil 4 Email & Phone Number

Ashburn, Virginia, United States

Martinsburg, West Virginia, United States

• Led the Program Management Office (PMO) within the product organization, responsible for establishing and implementing scalable processes for program management and service delivery. Also, managed Tier 1 mobile carrier.
• Implemented program management best practices and governance methodologies to turn around a service delivery function used to launching services 6 months late to consistent on-time and on budget deliveries
• Led cross functional teams and owned the end to end program to successfully launch McAfee’s first unified cybersecurity service for a tier 1 mobile carrier on schedule and on budget
• Transitioned McAfee’s relationship with its largest tier 1 carrier customer from vendor/customer to a collaborative partnership by establishing a pattern of goal setting and target attainment
• Championed and led the end to end implementation of “containerized” software/firmware for McAfee’s router gateway security service reducing new feature rollout timelines from years to months

Centreville, VA

• Led myCARFAX efforts to acquire new shop data sources, retain existing shops and increase the program engagement of our 53,000 participating dealer and aftermarket service shops. Impact: Transformed underperforming.
• Improved shop retention rate year over year from 90% to 94% while increasing the participating number of service shops from 33,000 to 53,000
• Applied change management methodologies to facilitate process and function improvements across the team to create productivity increases of 100% and efficiency gains of 15%
• Improved the resiliency of 3rd party partner software system data delivery through the optimization of technical integrations and audits/updates to standard operating procedures
• Using data driven decision making, championed and implemented initiatives to increase the team’s data acquisition capability (472M records per year) while also driving down file load times by 50%

Martinsburg, WV

• Management consultant specializing in Energy, Corporate & Shared Services, and Clean Tech/Sustainability practice areas.Impact: Key consulting team leader responsible for customer engagement, on-site consulting team.
• Led a utility’s efforts to reorganize and reduce costs for its nuclear operating unit. Through benchmarking, cost analysis and overall project management of the initiative, this unit’s annual O&M budget was reduced by.
• Managed an electric utility client’s project to assess the utility’s current state of cybersecurity processes, redesign these processes to increase cybersecurity threat resistance, and define the supporting tool.
• Enabled strategy discussion and planning sessions for the electric utility industry’s preeminent research organization driving significant changes in its operation, research, marketing and communication activities

Reston, VA

• Led the technology services operating unit, with over $50M in annual revenue and 45 team members that provided wireless digital media data services to US wireless carriers. Managed cross-functional and matrix teams in.
• Built and delivered over $100M per year in new business for hosted IT applications
• Raised service availability and customer satisfaction to 100% through completion of full operational audits and implementation of rigorous process controls and change management policies
• Innovated company’s product line with introduction and implementation of the first mobile data services content application combining two different product types into an integrated content catalog
• Successfully built and launched a commercial mobile video service for Verizon Wireless

• Key senior staff member for South Korea based IT service provider. Led post-acquisition integration of Ztango resulting in successful IPO. Impact: Built and launched first “over the air” mobile music service in the.
• Increased annual revenue from $3M to over $7.4M through product innovation including “one of a kind” and “first in the industry” feature introductions
• Moved mobile games publishing business to positive cash flow resulting in a $500k contribution margin
• Defined company’s domestic product evolution strategy and product life cycle management to ensure products remained relevant with continually increasing revenue

• Managed service delivery organization for start-up including all aspects of project implementation from pre-contract negotiations through delivery for wireless applications and services.Impact: Set up the processes and.
• Key senior leader in ten member team that led this start up to profitability within 12 month time frame
• Drove revenue growth from zero to over $3M per year within three year period through successful service launches with 12 of the leading US mobile carrier networks
• Led multinational business and engineering teams in the successful implementation of the company’s first two overseas revenue generating projects resulting in over $1.6M in annual recurring revenue

Directed all facility operations including P&L accountability, production, purchasing, shipping, and maintenance for business unit with over $15M in annual product sales of marine fenders and buoys to the maritime industry. Responsible for managing and growing EMEA sales region.

Directed all manufacturing operations for a tobacco processing facility with over $49M in annual product sales and 70 employees. Managed all facility engineering and construction projects.

Managed process improvement, quality control, plant engineering, construction, environmental, health, and safety regulation compliance at packaging manufacturing facility.

Led and managed the efforts of several divisions of nuclear trained personnel in the operation and maintenance of shipboard propulsion and operations equipment. Awarded three Navy Achievement Medals for exemplary performance. As qualified Officer of the Deck, directed all shipboard operations on behalf of the ship’s captain while at sea.

Mba

Bs, Mechanical Engineering

Nuclear Engineering, Power Generation And Operations