Vice President Operations
Equity Homes, Llc
Fairfax, Virginia, United States
Optimized operations in 5 departments (55 staff) including procurement, product development, home production/construction, market analysis, and warranty. Created operational policy, budgets, project feasibility, land acquisition, and home design jointly with Sales/Land/Finance department leaders. Company milestones met under my direction:• Increased revenue to $200M and profit margins 18%, initiating new sales pricing approach.• Enhanced computer-automated systems, skillfully designing software and web-based systems, including the implementation process and lead software expert of the Constellation-Newstar operating system integrating Accounting, Sales, Procurement, Production, and Customer Service Departments.• Maximized capture rate 38%, introducing Design Center concept.• Cut paper use 75% and improved communication process, pioneering e- commerce document sharing system.• Reduced costs 8% while enhancing quality, skillfully re-engineering all product lines.• Decreased days-to-payment 40% due to increase in timely collections by automating bill paying system, shrinking overall direct costs 2% as a result of timely payments.• Minimized production time 20%, by expertly developing 150 new vendor relationships, simultaneously expanding product approval ratings by 9% via outstanding vendor recruitment / satisfaction, pushing vendor retention rates up 22% annually.• Recognized as Subject Matter Expert on all operational aspects from the ground up.• Drove profitability/revenue rates 3 consecutive years, and named Fastest Growing Company by Washington Business Journal.• Earned 22 NAHB Monument Awards for outstanding design and customer service over 3 years.