David Houk Email and Phone Number

Business Consultant for Insurance Field Services. Senior Loss Control Field Team Leader including training and quality assurance. Training of new inspectors and quality improvement training for experienced inspectors. Enhance customer service skills in business associates. Develop field reports for insurance field services.Customer service liaison to ensure insurance companies are receiving the information they request.Quality audit reviews of residential, high value estates, workers compensation and commercial property loss control reports, completed by other inspectors.Scope of work includes high value residences, commercial, and industrial inspections including quality reviews. Manage the completion of loss control insurance inspections, as an independent contractor. These inspections include commercial business audits with worker's compensation loss prevention, workers compensation premium audits and industrial property loss control, commercial property loss control and property valuation, high value homes and estates with valuation, farms, residential houses with valuation and loss prevention, insurance claim inspections, manufacturing, warehousing, resorts, bars / taverns, condominium complexes, large children's overnight camps, and specialty industries.Inspections completed in WI, MN, AZ, and upper peninsula of MI.

Business Strategy Consultant. Manager for Development and Quality Assurance. Work with customers to assure their needs are being met by quality of reports provided.Field operations management, customer retention, and Underwriting assistance.Train new inspectors and quality assurance persons, to develop their knowledge and ability. Work with experienced inspectors and quality assurance team to improve quality of reports. Educate field reps and advance their understanding of effective loss control skillsDevelop new reports for field inspectors.Leader of quality assurance team, review of insurance loss control inspection reports including industrial, commercial, workers compensation, manufacturing, warehousing, government buildings, high value and residential. Review reports completed and submitted by loss control inspectors. Complete field reports in Wisconsin, Michigan, Minnesota and Arizona.

Inspections include high valuation residences, commercial, industrial, workers compensation, and farms loss control inspections. Also, completed workers compensation audits, manufacturers, warehouses, bars / taverns, resorts, woodworking, and gas distribution plants. Independent contractor completing work in Wisconsin, Michigan and Arizona.

Quality assurance insurance review of single family, and multi family residences. High value residence diagram auditor / creator. Review reports completed and submitted by loss control inspectors. Train inspectors on diagramming.

Lead senior high value / high net worth estate inspector. Certified by AIG. Completed inspections in Wisconsin and Michigan.Inspections completed for AIG, Chubb, Travelers, Allstate, State Auto, Farmers, Hartford

Senior personal lines loss control independent contractor, completing residential loss prevention and valuation insurance inspections in WI and MI, also, including high value home and estate inspections and mortgage/occupancy inspections. Trained new inspectors.Worked with insurance company underwriting management to develop area underwriting requirements.Lead person working with Agents and underwriting to minimize conflicts.

Business owner for professional property management and caretaking. Managed and owned rental properties. Caretake and manage secondary properties for homeowners living out of the immediate area. Rental manager for tourism lakefront condominium units leased weekly and weekends.

President and Owner of Houk, Inc dba CW Business Systems.Business included the sales and service of office equipment and supplies including cash registers throughout Northern Wisconsin and Upper Michigan.Purchased a business that was about to fail and within a year improved sales 75% and employed 8 people full time. Ultimately, sold business to pursue other interests.

Owned and operated, as an independent contractor for Brownberry Bread, a distribution route. Sold bread and other related Best Foods Baking Group products to various stores. Worked directly with store managers to maintain their inventory levels. Helped store managers realize additional profits from adding products and keeping open communications. Doubled route sales in two years.Sold route to relocate and purchase an office equipment business.

Responsible for profit and loss of service department. Managed service department team.

Started as a copier technician and worked up to management of the service department. As manager, was responsible for profit/loss, technician management and customer experience.