David Giacomini Email and Phone Number
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Seasoned marketing executive with a proven track record of driving growth and prior CEO experience. Expertise in blending data-driven strategies with impactful brand narratives, with a focus on customer acquisition, retention, and overall experience.As a C-level leader, I am known for a hands-on approach to optimizing marketing performance, lowering CAC, improving retention, driving ROI-focused campaigns, and aligning an organization to a cohesive brand and value proposition. My entrepreneurial mindset is complemented by a strong foundation in product innovation and a relentless focus on growth.Additionally, I bring extensive experience in building and leading high-performing sales and service teams in Manila, Philippines. My global perspective and ability to scale operations across borders have been instrumental in creating sustainable, customer-centric solutions that drive both operational efficiency and long-term growth.For those actually reading this far and know my entrepreneurial spirit... I am also working on a new start-up, ChatRep, an AI-based platform designed to help businesses better serve and convert customers and prospects. This venture blends all my past experience in customer focus and innovation, leveraging AI technology to create smarter, more efficient engagement and conversion strategies. Headquartered in the US as well as a separate BPO entity (ChatRep PH, Inc.) based in Manila, Philippines.
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Svp Growth MarketingTricentis Apr 2022 - PresentAustin, Texas, UsLed transformation from an agency-dependent model to an agile in-house marketing team, driving significant growth. Focused on scaling global operations, optimizing digital channels, and aligning marketing with revenue goals. Company revenue of $350 million and I manage P&L of $10 million.• Growth Acceleration: Scaled in-house operations, reducing costs and increasing pipeline growth by 40% annually.• Demand Generation: Doubled qualified lead generation by integrating B2C ROAS with B2B ABM strategies.• Global Expansion: Enhanced brand visibility and growth through global marketing channel expansion and localization.• Leadership: Recruited and built a best-in-class growth marketing team from scratch that includes paid media, SEO, community and web operations.• Sales Enablement: Streamlined sales processes, boosting conversion rates and revenue. -
FounderChatrep, Inc. Sep 2024 - PresentWhat do you get when you combine a passion for AI, a career focused on customer-centric marketing, and over a decade of experience managing support organizations in Manila? You create ChatRep.ChatRep is an AI-powered customer and prospect engagement platform, uniquely supported by human experts for ongoing bot training, fine-tuning, and seamless chat escalation when needed. We provide businesses with a scalable, efficient way to enhance their customer interactions, combining the strengths of AI with the irreplaceable human touch. -
Gvp Customer Growth StrategySolarwinds Jan 2020 - Apr 2022Austin, Texas, UsDrove significant revenue growth by expanding digital channels and optimizing customer engagement through data-driven strategies. Managed a $30M marketing budget.• Revenue Growth: Achieved 20% YoY growth in lead volume.• Cost Efficiency: Reduced CAC by 33% through optimized paid media strategies.• Sales Optimization: Improved lead-to-opportunity conversion rates by 30%. -
Chief Marketing OfficerBel Usa Llc Aug 2016 - May 2019Medley, Fl, UsLed marketing, branding, and channel expansion for a $200M e-commerce business, driving customer acquisition and retention. Managed marketing P&L of $36 million.• Marketing Optimization: Improved ROAS by over 20% through optimization strategies.• Revenue Expansion: Generated $15M in incremental revenue by launching a direct mail channel and loyalty program.• Team Leadership: Built a customer-centric marketing team with a growth mindset that included leading marketing, sales and customer service. -
CeoLevenger Apr 2014 - Feb 2015Delray Beach, Fl, UsRevitalized a premium consumer brand, reversing years of revenue decline through brand repositioning and product innovation. Promoted to CEO role.• Revenue Turnaround: Drove record-breaking sales through new and innovative product development and channel expansion.• Brand Revitalization: Defined new brand positioning and product development strategy increasing engagement and loyalty.• Product Innovation Growth: Revitalized our product development strategy to better align to trends and developed numerous best-selling products that aligned with a digital lifestyle.• Morale Improvement: As the new CEO, I took over an organization facing low morale due to years of layoffs and 15 years of revenue decline. I revitalized the team by implementing cost-effective benefits, introducing a bottom-up bonus program, and reigniting a belief in the possibility of growth and achieving positive growth once again. -
PresidentLevenger Jun 2013 - Mar 2014Delray Beach, Fl, Us -
Svp, Merchandising & MarketingLevenger Apr 2012 - Jun 2013Delray Beach, Fl, Us -
CeoFolica Inc. Sep 2011 - Apr 2012Turned around a PE-backed eCommerce business in the beauty and haircare industry, driving revenue growth and returning the company to profitability as well as significantly improving the company reputation within the beauty and haircare industry. Promoted to CEO role.• Revenue Growth: Achieved double-digit revenue growth and restored profitability within 12 months.• Product Innovation Growth: Rapidly developed numerous innovative haircare products including hardgoods and wet goods with a good/better/best brand strategy.• Channel Expansion: Launched Amazon FBA and influencer marketing to boost visibility.
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Vp Marketing & MerchandisingFolica Inc. Aug 2010 - Sep 2011
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Vp Marketing & E-CommerceThe Territory Ahead Jan 2009 - Jul 2010Cincinnati, Ohio, UsDirected marketing and e-commerce for a $100M multi-channel retailer, focusing on profitability through customer segmentation and digital growth.• Profit Improvement: Boosted EBITDA by over 20% reversing years of losses.• Digital Growth: Expanded e-commerce channels, driving online sales. -
Head Of Direct MarketingSierra Trading Post May 2007 - Jan 2009Cheyenne, Wy, UsReported directly to the CEO of a $300M multi-channel retailer, managing a $25M marketing budget, a 60-person team, and a 50M catalog circulation across nine sub-brands. Developed statistical models to optimize customer segmentation and reduce reliance on traditional marketing channels. Managed creative teams of photographers, stylists, and designers, and expanded global reach by localizing content in Mandarin, Japanese, Spanish, and French.• Consolidated data warehouses to enhance segmentation and identify high-LTV customer segments.• Reduced circulation by over 20% while achieving double-digit revenue growth through advanced modeling.• Improved marketing efficiency by enhancing cross-channel attribution and increasing investment in online channels. -
Director Of MarketingHarry & David 2001 - 2003Medford, Or, UsCRM, LTV & B2BI returned to Harry & David where I focused on overall CRM and customer lifecycle management. In addition to the consumer facing business, I also managed the several hundred seat call center and the corporate sales division.• Reorganized the corporate sales team- brought sales reps in-house, designed new compensation plan, improved decision processes and as a result doubled revenue from $25M to $50M in a single year.• Hired and developed multi-channel CRM team• Developed integrated marketing plan to include comprehensive brand contacts including call center training, packaging, catalog, website, package inserts, outbound telemarketing and corporate sales. -
Marketing ManagerIntel 1999 - 2000Santa Clara, California, UsJoined Intel's Consumer Products Group to focus on photo sharing technology. Made significant strides in scaling the core product, forming strategic partnerships with Kodak and iPrint, and introducing e-commerce revenue streams. Despite these successes, Intel later shut down the group to refocus on its core business.• Proposed and led the introduction of e-commerce in partnership with iPrint, with revenue surpassing ad revenue within 60 days.• Led the product team on site enhancements and usability improvements; received Intel's internal award for best Product Requirements Document.• Managed an external creative agency with an annual budget of $6 million.• Optimized agency strategy by separating strategic and production work, doubling creative output and reducing overall agency spend by 20%. -
Director Of MarketingHarry & David 1996 - 1999Medford, Or, UsBUILT AND LED E-COMMERCE TEAM THROUGH RAPID GROWTHI developed the e-commerce business plan for Harry and David, Jackson & Perkins and Northwest Express. I was then hired on to implement the plan. We built a world class e-commerce organization and ramped up to several dozen employees and revenue from a few hundred thousand to $25 million in a period of two years. The division continued to grow to become a $100M division within five years. Reporting directly to the President, I was fortunate to have the opportunity to build and develop an enterprise level e-commerce organization at the start of my career.
David Giacomini Skills
David Giacomini Education Details
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Northwestern UniversityIntegrated Marketing Communications - Direct Marketing -
University Of Northern ColoradoMarketing
Frequently Asked Questions about David Giacomini
What company does David Giacomini work for?
David Giacomini works for Tricentis
What is David Giacomini's role at the current company?
David Giacomini's current role is Senior Marketing Executive | CMO & CEO Experience | Entrepreneur.
What is David Giacomini's email address?
David Giacomini's email address is da****@****ect.com
What is David Giacomini's direct phone number?
David Giacomini's direct phone number is +197031*****
What schools did David Giacomini attend?
David Giacomini attended Northwestern University, University Of Northern Colorado.
What are some of David Giacomini's interests?
David Giacomini has interest in E Commerce, The Gap, Monetate, James Jean, Disruption, Gilt Groupe, Children, Bloom, Education Startups, Education.
What skills is David Giacomini known for?
David Giacomini has skills like E Commerce, Direct Marketing, Marketing, Entrepreneurship, Ppc, Sem, Seo, Brand Management, Email Marketing, Leadership, Merchandising, Marketing Strategy.
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