Design/Code/Enhance solutions: Software Development (Mainframe JCL, Cobol, DB2 SQL) Pre-Paid programs Debit Card Programs Conversions Batch and On-line Processing Customer Onboarding Liaison/Support Front/Back-End Systems BASE24, Falcon, Sanctions, Portfolio Viewer, MasterCard Rewards System, ABU, ACH Customer support Incident Management. Manage/Facilitate: Problem Triaging Root Cause analysis Software and configuration fixes Service RequestsResponsible for assuring the daily BAU production support activities and business continuity. Strategic Consulting Comprehensive database management experience (DB2/SQL)

• Senior Technical Manager Operations, Integrated Deposit Systems • Production Support and Operations. Facilitate application SWAT team during production outages; manage a team of technical SME's in support of IDS production issues.• Collaboration/Liaison between Deposit System, Debit Card System, Online Delivery System, TANDEM System, Fraud System (Falcon) teams during any outages, scheduled downtimes, Upgrades, New projects etc. • Monitor BAU; On-line and Batch Processes, Incident Management, Problem Management using Mercury Quality Center.• Monitor and manage SLA’s during scheduled/non-scheduled outages.• Facilitate communication (alerts) to all impacted application stakeholders and LOB's during and after migration/implementation of new projects, fixes, enhancements. • Facilitate Quarterly Release and Monthly Maintenance Release as Production Migration & Implementation Coordinator.• Support other managers with current projects• Report directly to SVP

Technical Specialist and Team Lead of Debit Cards:Assist with recommendations, support, implementations and in many cases coding; of technical solutions related to integrated Hogan and non-Hogan applications: HOGAN CIS (Customer Information System) HOGAN ODS (Online Delivery System). TANDEM Interfaces FALCON Interfaces SANCTIONS Interfaces Transaction Warehouse and logs. Settlement processing Input Formatting Output Formatting Pre-Auth and Authorization Criteria IDS (Integrated Deposit System) PASS, Visual Banker, SIEBEL (Frontend apps, storefront apps) 24x7 Remote or on-site customer/product support. Lead and support Debit Card Disaster Recovery TestingMajor personal milestones/achievements: Designed, coded and implemented a debit reward system (WAMOOLA for Schools product). Planned/designed and implemented a 24X7 availability solution for debit card process (SYS-BII processing). Designed, Coded and implemented a very successful conversion subsystem to convert Card portfolio from Visa to Master Card Designed, Coded and implemented a very successful solution to instantly issue a Debit Card in the Branch using an Embossing/Encoding device. (Instant Issuance).Received several recommendations, recognitions for tasks well done and a prestigious award.Member of the Enterprise Technical Architect Council

Performed required duties on several projects in several countries at major Banking institutions:- Società per i Servizi Bancari - SSB S.p.A. (SSB or SIA-SSB) Milano, Italy - Banca Serfin (Mexico City) - Deutsche Bank Italy, Spain, Germany (Site Location Milan, Italy)- VUB Bratislava, Slovakia).- ABSA (South Africa)- First Card (Chicago IL, USA)- CHASE Manhattan Bank (Long Island, NY USA) Roles: Architect, Senior Programmer, Technical Team Lead

Served as a consultant to major banks nationally (CHASE, Bank of Hawaii) on HOGAN architecture in the capacity of Senior Analyst programmer/Snr Consultant, representing the Cardholder and Merchant Subsystem (CAMS). Responsibilities were the development, customization and maintenance of different functionality’s in CAMS.

Served as a consultant to major banks nationally on HOGAN architecture in the capacity of Senior Analyst programmer, representing the Cardholder and Merchant Subsystem (CAMS).

Part of a team of 16 people responsible for the development of new functionality and maintenance of the CAMS system.Technical lead to assist in the conversion of the MCI credit card portfolio to a new hierarchy in the CAMS system. Involved in several conversions: FDR to CAMS, Conversion planning and maintenance of ABSA card portfolio at a service provider (FNB).

Coded Card and Integrated Loans solutions

Served as Project Lead on an EDI (Electronic Data Interchange) subsystem to automated Insurance Applications and electronically transmit applications to major Insurance companies.

Analysis, development of customizations and maintenance on the Mortgage Loans System which operated under the HOGAN ILP application. Responsibilities included a teamed effort to maintain all online and batch functions.

Planning, development and maintenance on legacy system known as the Customer Information System (CIS). The CIS system consisted of several sub-systems: Savings Accounts, Transmission (Checking Accounts), Personal Loans, Short Term Loans, Fixed deposits, Shares and Bonds, Credit Cards and the Insurance system.

Planning, development and maintenance on a several sub-systems: Pricing & Pricing Maintenance, Price Contracting, Sales History, Orders, Credit Control and Sales Control. Main duties were programming in Cobol

Instructor, training of Infantry soldiers. On termination had the rank of Sergeant. Mustering Company Sergeant Major in control of 180 troops.