• Lead all technicians on all project installations, service calls and inspections.• Create, maintain and update all technician schedules as needed.• Maintain regular communication with customers, subcontractors, vendors, etc. before, during and after projects. • Manage warehouse personnel and manage warehouse inventory• Lead the monthly billing projections• Lead the operational efficiency of the group of technicians with a drive for defined standards of utilization of time on each assignment.• Lead developing the operations organization with a focus on performance and accountability for each installation project .• Create training programs for each technician and facilitate the process to ensure certifications are maintained and new knowledge and training is acquired.• Manage and develop each technician’s performance and growth plans with a set of predefined goals and objectives on a quarterly basis. Provide each technician with a minimum of one formal annual performance evaluation.• Lead company safety program.• Assist with the development/implementation of processes/policies to improve efficiency in the Operations department.• Assists technical staff with high-end customer-related issues.• Assists with development of Operations budget

Johnson Controls Security SolutionsWe have the expertise to help you identify and analyze security issues and develop solutions that are designed to positively impact your business needs. With a focus on delivering measurable results for our customers, Johnson Controls will work with your organization to tackle some of today’s most challenging security and business issues, including complex compliance requirements, cost reduction mandates, and the increasing need to converge physical and logical security.

Daily supervision of a dedicated sales force specializing in end to end security solutions. Our team formed strategic partnerships with global organizations. Through the application of our Account Business Plans we helped our clients optimize their business via the use of electronic security solutions. This enabled our clients to focus on their own core competencies.My daily activities included strategic planning, forecasting, business planning, direct selling, sales team meetings, one on one sales coaching, mentoring, performance management, recruiting, training and executive briefings both internally and externally.

Lead a team of Fire sales professionals. Lead the effort for the sale of new construction Fire Alarm Systems as well as Fire Alarm Test and Inspect and Maintenance agreements. My team achieved record sales results within our Region. Also ensured the executed and sold Gross Margin component of each sale as well as aggregate profitability.

Managed National Sales efforts to Federal Government for the Cardkey Security Line. Administered GSA Schedule and aided branch direct offices as well as Distribution Channels.

Personally sold electronic security systems to Fortune 500 companies in the San Francisco Bay Area. Customers included Union Bank of California, Bank of America, Providian Bancorp, Citibank, McKesson, Countrywide Financial and more.