David Glines Email & Phone Number

San Diego, California, United States

• Assisted in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributed to the development of policies.
• Managed the end-to-end recruitment process, including; all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy.
• Ensured legal compliance of HR state and federal regulations and applicable employment laws, and updated policies and/or procedures as required.
• Administered employee benefit programs, including health insurance, retirement plans, and other benefits.
• Managed employee performance and development, including conducting performance evaluations and providing coaching and feedback.
• Primary point of contact for payroll processing, including; bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions.

Phoenix, Arizona, United States

• Tracked learning and development metrics, aggregated data for workforce analytics and managed vendor relationships.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns.
• Calibrated the performance management reviews to ensure that they were specific, measurable, attainable, realistic, and time-bound.
• Conducted trainings for new hires on proprietary systems and standard operating procedures.
• Responsible for writing new P&C Insurance policies, educating clients on coverages, taking initial loss claim reports, processing account maintenance transactions, and providing information on products and services.
• Consistently exceeded monthly company metrics and goals.