❖ Quality Engineering Leadership:• Led quality engineering efforts with a focus on people development and application quality.• Contributed to the bank’s transition from a monolithic architecture to a microservices architecture.• Implemented processes for test case management, defect management, data management, and NFT test management with the primary objective of significantly improving our quality and team’s efficiency.• Developed a unified master test strategy for all teams within the lab, aiming to enhance testing efficiency and streamline processes.• Mentored colleagues as part of an upskilling program for engineers in the lab.• Collaborated with Client Managers & stakeholders to understand business requirements, develop Test Strategy, Test Plan, Test Scripts, Test Suites, Scenarios, Test Data, and Requirement Traceability Matrix.❖ Management Responsibilities:• Conducted 1:1 meeting with team members, created personal development plans, conducted performance reviews, and allocated bonus shares.• Facilitated the transition from one partner agency to another, involving the migration of engineering roles.• Proficient in team management and expertise in Release management activities, including Route to Live activities, Risk management, Defect Management, and Governance activities.❖ Testing Experience:• Extensive experience in Test Automation of Web, API, Windows, Mainframe, and Mobile applications.• Accredited by the “International Software Testing Qualifications Board” as a Certified Tester Foundation Level (CTFL).• Developed frameworks, configured test lab environments, and implemented service mocking mechanisms for parallel automation scripting alongside development.• Proficient in API Testing, System, Integration, Functional, Regression, User Acceptance, Concurrency, and DAST Testing.• Familiar with Agile and Waterfall Model Software Development Life Cycles.• Validated requirements and generated reports.❖ Personal Attributes:• Optimistic and self-motivated, with a distinctive ability to communicate effectively and present ideas during process creation and renovation.