David Goosem Email & Phone Number

Melbourne, Victoria, Au

Fortitude Valley, Queensland, Au

Leading a team of .Net developers working on a range of Sitecore websites specialising in delivering solutions which harness Sitecore's full potential including (but not limited to) Personalisation, Experience Editor, Search, Marketing tools, end-to-end automation for build and release pipelines and cloud technologies.

Fortitude Valley, Queensland, Au

Managing a small Sitecore development team responsible for the rslartunion.com.au website and two other RSLQLD websites in a multi-site Sitecore solution using the latest Azure PaaS technologies and Sitecore Helix design principles. Some highlight achievements included configuring a fully automated CI pipeline through Azure DevOps with Staging Slots and hot swapping for outage-free releases "before it was cool" as well as streamlining a Helix-centric Sitecore solution architecture with much faster build and site startup times than your standard Helix-based solution architecture.

Fortitude Valley, Queensland, Au

Usa, Us

Worked in the Brisbane based Deloitte Digital consulting team.Projects included (but not limited to):- RACQ Free2Go Website- RACQ.com.au multi-site solution (initial build and numerous phases)- RACQ.com.au insurance quote and purchasing- QSuper.com.au multi-site solution (numerous phases of work)- Motrama.com.au- Flight Center's Key to the World E-commerce SolutionHighlights included:- Helping RACQ to create and deploy their new Sitecore solution into a production environment using CI/CD.- Part of the RACQ development team that built out a re-usable multi-step form framework for use in the numerous quoting, quote retrieval and purchase forms.- One of a team of 5 developers who built out the entire RACQ.com.au initial site release. - Developed the QSuper public sites, utilising Sitecore pipelines to assist with theming and sharing common components between 3+ public sites.- Working on numerous QSuper member portal projects providing progressively more capabilities to both the QSuper authoring team and their end-users (members).- Developed the original Join form for QSuper enabling new customers to join online for the first time.- Part of a large team of developers working in unison on a large and very complicated multi-step form for a new set Flight Centre product offerings utilising Micro-service technologies in the AWS stack.

- .NET & JS development primarily focused on Sitecore CMS builds along with Kentico and DNN using the full Windows stackProjects include (but not limited to):- RTA website (Sitecore)- QTMB rebrand/rebuild (Sitecore)- Air Australia rebrand/rebuild (Sitecore)- Incitec Pivot multi-site solution (Sitecore)- Tatts lotteries internal agency website (Sitecore)Numerous Kentico and DNN websites for 20+ Brisbane based companies.

- Testing of features prior to release, desigining and executing test plans and automating them using Selenium.- Managing and carrying out deployments for releases of all kinds including DNN, Orchard, Kentico & Sitecore.- Managing support inbox and diagnosing issues, providing timely solutions to client issues.- Looking after client training for DNN, Orchard, Kentico and Sitecore (custom features).- Typical windows development stack tools used including SQL Management Studio, Visual Studio, IIS, .NET/C#, Team City, Distributed version control (Git and Mercurial).

Reston, Virginia, Us

- Monitoring networks, escalating any issues within busy payment gateway services.- Point of call for accessing secure log files for further analysis.- Smoke testing of systems- Incident reporting- Supporting 3rd parties with solution configuration

Summary of role: Diagnosis and resolution of support questions, documentation of support questions and answers, maintenance and building of help manuals and documentation, maintaining and building customer relationships and creating test plans and automatic test cases for new releases and upgrades.