Member of the Executive Committee and leader of operations, process re-design and related technology and project functions.

Key member of the leadership team. Led the development and implementation of a new investment platform (eFront) and initiated and delivered major business change projects in the UK and overseas whilst concurrently managing functional teams encompassing application development, facilities, travel and security.During a twice extended 30 month assignment, delivered per the interim assignment brief: a fit-for-purpose portfolio management system, operational processes and infrastructure to support a business-solution centred operational culture.

Leader of QLCC (subsequently re-named: Harbour Underwriting), an insurance underwriting agency, designing its proposition and product offering, building its infrastructure and insurance/reinsurance relationships, driving its market launch and responsible for the subsequent fulfilment of its business objective of offering new insurance-based solutions that give companies and shareholders greater financial certainty and peace of mind during commercial disputes.

Leader of all operational, financial, marketing and investor due-diligence aspects of this asset management business as it grew rapidly its assets under management and market presence such that it is now one of the pre-eminent players in its category.

Practice Head of the consumer business of national law firm Shoosmiths and its private client Access Legal brand, line manager for the senior lawyers leading practice areas and driver of the realignment of the business around a premium positioning backed by innovative and co-ordinated online, social and TV marketing.

UK Country Head of the UK's leading customer engagement and affinity marketing business (a part of Affinion Group Inc the dominant US membership services business now re-branded as cxLoyalty Inc) creating new business and customer propositions using online service models and mobile payment technologies and leading all UK sales activities. Additionally, Chief Marketing Officer for Affinion's international business.

Responsible for all marketing (off-line and on-line), sales teams, off-shore telephony and branch operations including the Citifinancial Loans and Cards businesses.

Head of European marketing and business development with a specific focus on private equity operations.

Post acquisition by RBS, leader of all credit card proposition and marketing development activity across NatWest, RBS and Advanta brands

Champion of the customer in product design, marketing and strategic development.