David Greensmith Email & Phone Number

Fareham, Gb

Havant, England, United Kingdom

Digi Tech for eCom studio sessions. Organising and backup files. General technical assistance with IT, Cables, Cameras. Adjusting image levels and exporting final images. Retouching final images to brand guidelines.

Whiteley, England, United Kingdom

Customer service, Visual and POS changes, Deliveries and Stock Replenishment.

Hampshire, Uk

Freelance Hair and Beauty Photography specialist. Working with some of the countries best hair stylist to create imagery for marketing, profile development and hair competitions. Frequently working as Digi tech and Retoucher with Fat Face.

Winchester, Hampshire, United Kingdom

Responsible for planning, executing and evaluating a calendar of fiscally responsibly events that meet Hampshire Libraries goals. Covering 22 branches across the North and East of Hampshire, I have organised approximately 150 events over 12 months, generating income for the library service. Creating promotional materials including posters, tickets, social media posts. Managing online event listings. Liaising with event stakeholders to run high quality events. Monitoring event success through feedback and statistics. During COVID-19 Lockdown took lead in creating social media content plan with fantastic results. Key Achievements- Host at Staff Conference within weeks of starting the Role- Created/Organised 150 events at latest count. - Built key relationships with Library managers and staff- Managed event cancellations through COVID-19 Lockdown - Created Online Content Plan for Libraries social media whilst branches closed under Lockdown.- Increased Social media stats exponentially: Net FB Likes up 1995%, New Page likes up 1634%, FB page views up 1,016%, Shares up 1458%, Unique video views up 359%, Comments up 379%. - Video content creation showcasing the Libraries digital options

Fareham, Hampshire, United Kingdom

South Co-ordinator for Hampshire Library Service DOTS (Digital; Options, Training and Support) iPad lending scheme, which was launched in July 2017. The project is aimed at reducing social isolation and boosting digital confidence amongst Hampshire residents through the loan, tuition and support in using an iPad.Key Achievements- Generated the highest numbers of customers in the county through establishing key relationships with library branch staff across 16 library sites, identified outreach groups and over 200 customers in the South Area.- Designed and produced all marketing materials for the project including flyers, posters, videos and animated promotion videos. These have been shared with colleagues across the county for use with all customers of the DOTS project.- Sought opportunities to streamline the process where appropriate to assist with reducing costs and improving the customer experience, such as recommending the purchase of stylus pens for all customers to support those with dexterity issues.- Lead role and responsibility for repairs and support for issues with the iPads, this includes closely liaising with internal and external contacts and suppliers to rectify issues as well as arranging replacements.- Successfully engaged with key demographic target of the project, in particular with hard to reach groups most in need of support such as Mens Shed groups. By securing a strong rapport with the local Gosport group, colleagues were able to replicate the success across other areas, such as Romsey, Test Valley and Colden Common.- Created strong relationships with a variety of organisations through networking, including Gosport borough council, Right at Home Solent, Gosport Mens Shed, and the Highlands Hub.- Successfully organised and filmed all of the video case studies across the county for the project to aid provide useful insight to Key project stakeholders including Senior Management and also to support further funding applications.

Fareham

Booking in deliveries from Distribution Centre and CouriersHandling and preparation of stock from deliveriesStock management within the Stock RoomsReturns of stock to Distribution CentreStock Inventory counts Generally supporting the needs of the business where required.

Fareham, England, United Kingdom

Instrumental in the design and setup of the website and business. Responsible for the content all the content and visual look of the website on a week to week basis. Photographed majority of products featured on the website and produced promotional videos.

Responsible for photographing products and managing the website contents including copy, images and Search engine optimisation. Creator of all company graphics and banners using Adobe Creative Suite. Implemented and maintained newsletter campaigns to increase online presence and sales. Performing the daily backups of all data. Key holder for the warehouse and initial emergency contact for the premises and the website. First contact for IT Support issues within the company and escalating issues to support companies when required. Training as the purchase manager when made redundant.Key AchievementsRestructured Google Adwords to make more efficient.Researched, designed and implemented the company Monthly Email newsletterManaged the company quote system, reviewing the process and implemented a better structure in placeWorking relationship with website programmers, copywriters and suppliers to make the best of products available.Built strong customer relationship with several customers from International companies.Designed and implemented testimonial procedure for website within restrictions to help back up the sales.SEO on web pages to increase search engine positions.Researched and reported on Live-chat systems available to directors. Implemented the agreed choice of system. Trained staff to operate the system.

Responsible for managing mortgage applications through to mortgage offer. Working to deadlines set by both the company and the mortgage lenders for product withdrawal. One of the top three highest target achieving processors in 2007. Trained colleagues on new procedures set by the management. Participated in a successful office move in 2006. Helped enable the company to more than double in size in the time employed there.

Responsible for printing all the Unsecured Loan agreements for the whole company to daily deadlines. Carrying out maintenance on the Printers both when necessary and in a proactive manner. Ensuring all letters and agreements are collated correctly and on time within the service standards. Received commendation from Managers and colleagues for smooth operation and meeting deadlines. Involved in implementing new corporate brand onto all paper used. Authority to sign Cheques and one of two safe key holders in department. Personal responsibility for logging and monitoring repairs on printers

Responsible for printing all the Unsecured Loan agreements for the whole company to daily deadlines. Carrying out maintenance on the Printers both when necessary and in a proactive manner. Ensuring all letters and agreements are collated correctly and on time within the service standards. Received commendation from Managers and colleagues for smooth operation and meeting deadlines. Involved in implementing new corporate brand onto all paper used. Authority to sign Cheques and one of two safe key holders in department. Personal responsibility for logging and monitoring repairs on printers

Responsible for complex processing queries from colleagues and customers. Training team members on changes and new procedures. Monitoring team quarterly on processes, and daily on individual productivity. Deputised for the Team Leader on regular basis and coached other members of staff when required.Given Authority to Offer Mortgages up to £250,000 and release funds up to £200,000. Trained four new employees to fully competent level on all areas of processing. Successfully worked in four different teams quickly becoming an integral part.

Day to day processing of Mortgages and Additional Loan applications. Taking Reactive calls from the Customer Contact Centre. Trained to 100% competence within 5 months. Started to train on Service Specialist tasks within 9 months. Promoted within a Year.

Hnd, Business

A Level, Photography, B

Gnvq Advanced, Business, Merit

Education record