David Groat Email & Phone Number

Carrollton, TX, US

Dallas/Fort Worth Area

• Main point-of-contact ensuring quality and accuracy of fabricated designs and deliverables to vendors and production team with projects typically ranging $10,000-$100,000.
• Post-sale project management and primary liaison between client, external, and internal operations team.
• Assembled components of client exhibits based on design specifications and setup instructions.
• Implemented quality control checks throughout the assembly phase to prevent errors and minimize loss.

Dallas/Fort Worth Area

• End-to-end solution management including new project strategy through delivery.
• Tasked with building and maintaining relationships with twenty key customer relationships to ensure all specifications, deadlines, and overall client satisfaction is exceeded.
• Tested, inspected and evaluated products and parts for defects utilizing various processes and procedures including calipers and micrometers. Made parts and products repairs as needed according to quality assurance.
• Quarantine non-conforming repairs and initiate any repair processes as specified in quality assurance manuals.

Addison, TX

• Provided leadership and ongoing management to a staff of 20 employees.
• Contributed to the overall success of the business which grew from $5.4 million to $17 million in revenue and 5 employees to 60 employees over a 13 year period.
• Built and maintained customer relationships to ensure specifications are met in a deadline driven industry.
• Collaborate with engineering team to delegate workflow for multiple projects, simultaneously.
• Conduct -n-house training with staff involving up to 25 different product lines.
• Provide strategic oversight for new projects, order materials, and collaborate with up to 30 vendors.