David Gutierrez Email & Phone Number

Colombia

• Part of the global process performance team. Responsible for optimizing accounts payable automation processes and supporting global operations hubs.
• Increased touchless transactions by 30% YoY through a detailed review of cases in SAP system and proactive engagement with suppliers to correct submission behaviors. Integrated B2B flow analysis, reducing payment.
• Streamlined the invoice submission process for FedEx and DHL… Show more Part of the global process performance team. Responsible for optimizing accounts payable automation processes and supporting global operations hubs.
• Streamlined the invoice submission process for FedEx and DHL, achieving an average monthly savings of 2,500 USD.
• Automated manual processes reducing the required headcount from 4 to 1 by implementing CIM models.more... Show less

Colombia

• Led digital improvement projects for Accounts Payable across Latin and North America, using Big Data to drive decisions and designing digital solutions to optimize processes, reduce manual tasks, and implement.
• Developed applications to assess and enhance team performance within the Accounts Payable area.
• Automated the payment return process in North America and Latin America, reducing processing time by 40%.
• Created 90 global billing guides for suppliers… Show more Led digital improvement projects for Accounts Payable across Latin and North America, using Big Data to drive decisions and designing digital solutions to.
• Created 90 global billing guides for suppliers, standardizing practices across regions.
• Developed an app that enabled simultaneous payment status checks for up to 250 invoices at a time (SOAs).more... Show less

Bogota, D.C., Capital District, Colombia

• Led efficiency projects across Latin America and North America (GeoMarkets), focusing on process automation and supporting managers in procurement, logistics, and payments. Developed automated transaction strategies.
• Initiated a project that improved relationships with 10 GeoMarkets, resulting in a 30% faster resolution of incidents.
• Created 1 dashboard to monitor and… Show more Led efficiency projects across Latin America and North America (GeoMarkets), focusing on process automation and supporting managers in procurement, logistics, and payments..
• Created 1 dashboard to monitor and ensure the efficiency of the end-to-end procurement-to-payment process at the Global Service Center, improving process visibility and control.more... Show less

Bogotá, Distrito Capital, Colombia

• Part of the Business Process Improvement team, created and implemented dashboards, optimized projects, and enhanced automation tools. Managed follow-ups, developed strategies to reduce supplier payment errors, analyzed.
• Developed dashboards for analyzing statistics and supporting decision-making on projects such as Forecast, Service Quality Trends, and Credit Notes.
• Achieved 100% automation of… Show more Part of the Business Process Improvement team, created and implemented dashboards, optimized projects, and enhanced automation tools. Managed follow-ups, developed strategies to.
• Achieved 100% automation of payment incident review and control processes for Ecuador, resulting in a more efficient workflow.
• Implemented an audit system to assess response quality, leading to a 20% increase in productivity by analyzing trends and improving processes.more... Show less

Bogotá, Bogotá D.C. Department, Colombia

• Part of the AP Compliance and Customer Service team. Responsible for analyzing and processing incidents from various communication channels to ensure accurate supplier payments and optimizing systems for invoice.
• Created a verification project for supplier names and registration numbers in Brazil, enhancing data accuracy and compliance.
• Achieved a 40% reduction in re-entry errors for payment records in Mexico by… Show more Part of the AP Compliance and Customer Service team. Responsible for analyzing and processing incidents from various communication.
• Achieved a 40% reduction in re-entry errors for payment records in Mexico by addressing root causes of payment delays.
• Developed a comprehensive manual and training program for new customer and compliance team members, streamlining onboarding processes.more... Show less

Bogotá D.C. Area, Colombia

• Responsible for the implementation of the CRM across Colombia, Chile, and Peru. In charge of the creation, implementation, and overall control of the project. Developed and executed the national marketing plan through.
• Created new strategic ideas for acquiring new clients for the gym chain.
• Managed databases for contactability, analysis, and decision-making.
• Developed strategies to counter competition. Show less

Bogota

• Responsible for planning and executing activities to acquire new memberships, focusing on achieving the association's management objectives. Developed and executed loyalty strategies for attracting and retaining members.
• Created monthly newsletters (both printed and digital) to inform about the association's news and results.
• Organized conferences to gain memberships and sought strategic alliances with companies.
• Implemented networking strategies through database management.

Bogota

• Responsible for the administrative and financial management of contracts between the company and clients. Provided direct support to the Trust Management, offering continuous advisory to clients to ensure the smooth.
• Managed client relationships to ensure compliance with fiduciary obligations.

• Responsible for budget control for national sales points of the company’s products within the Vice Presidency of Channel Management.
• Organized activations for brand promotion.
• Managed the billing and travel processes.

Especialización En Mercadeo De Servicios, Marketing/Gestión De Marketing, General

Cursando actualmente ultimo trimestre.

Administrador De Empresas

Graduado