David Zemke Email & Phone Number

United States

Oakbrook Terrace, Il

Work with multiple client accounts to provide marketing support for various campaigns including Darwill's "Trigger" program utilizing technology to coordinate direct mail to their current and prospective customers.

Addison, Illinois, United States

Main point of client contact for vital home services small business• Manage customer intake and appointment scheduling• Sole customer service and support resource• Organize dispatch of fleet of field technicians• Communicate aspects of product and services to enable customers to find the right solution for their needs and budget

Chicago, Il

Managed support and driver operations. • Managed operations for 700 independently contracted drivers• Onboarded new drivers and acted as their daily point of contact• Balanced order completion in 12 regional markets with minimizing oversaturation• Built daily and ever-changing delivery schedule• Provided order troubleshooting and the most empathetic customer service possible

Naperville, Il

Coordinated travel packages at pace with annual operating expectations • Managed end-to-end trip details for clients, including event booking, budgeting, and follow-through• Built and sold uniquely tailored trips, driving sales while helping customers find the right solution for their needs and budget• Drove sales with new customers and engaged returning customers for recurring business• Kept sales data clean and reportable in Salesforce

Hoffman Estates, Il

Counseled students on the responsibilities and process of Financial Aid and budgeting• Communicated ins and outs of Financial aid from end-to-end• Managed data in CRM to track client (student) progress• Composed regular reporting for management