IT Professional | 20+ Years Experience | Security | Digital Transformation | Operational OptimisationWith over 20 years of experience in IT, I specialise in driving digital transformation, security enhancements, and operational optimisation for leading organisations. My expertise spans across managing complex IT infrastructures, implementing security protocols.As a Client Security Manager, I have guided cross-functional teams through risk assessments, security reviews, control implementation, and end-to-end certification processes. My deep knowledge of ISO 27001 standards and practical experience in designing security frameworks ensures robust compliance and protection against potential threats.Throughout my career, I’ve blended technical expertise with business acumen, ensuring IT strategies align with corporate goals. My roles have ranged from providing comprehensive IT support and managing dialler technology in a busy call centre, to founding and leading a graphic design firm. With a hands-on approach, I’ve tackled everything from PC and server management to network administration, ensuring optimal IT performance at all levels.Core strengths include security strategy development, troubleshooting complex systems, managing IT operations, and delivering exceptional customer support. I'm adept at working across multiple operating systems, including Windows, Mac OS, and Linux, and have a strong foundation in networking, firewalls, and WiFi management.Whether implementing modern IT solutions or ensuring stringent security compliance, my focus is always on achieving operational excellence and advancing corporate objectives.