With over 15 years of experience in the tech and digital marketing sectors, I am a customer success and digital transformation specialist who leverages Salesforce solutions to create value for organizations. I have worked with startups and Fortune 500 companies, identifying and cultivating new business opportunities, designing and implementing processes that enhance operational efficiency and effectiveness, and solving complex challenges with innovative solutions. I have also supported executive leadership and clients with top-notch service, fostering strong relationships and client satisfaction.Most recently, as a Senior Success Manager at Salesforce, I completed 30+ engagements with enterprise customers, leading to adoption, account growth, and renewals. I designed an implementation success engagement that ran 10+ times and was adopted across multiple teams in various regions. I am also a Prosci® Certified Change Practitioner, a Trailhead Ranger, and a 5x Salesforce Certified professional, demonstrating my expertise and passion for Salesforce technology and change management. I am excited to bring this wealth of experience and expertise to any organization, where I can continue to drive growth, foster innovation, and deliver exceptional results.
Listed skills include Vendor Management, Project Management, Finance, Mergers, and 30 others.