David Hamor Email & Phone Number

- Heavily recruited to step into a struggling department, streamline processes, boost employee engagement, and turnaround shortfalls o Contracted to work with 5 different properties within the Integral Senior Living organization - Direct operational oversight of the 45-employee culinary department which served 300+ residents in an assisted living establishment - Trained and inspired Dining Room Manager on proper scheduling practices in order to reduce overtime as well as how to effectively retain and train employees o Reduced excessive overtime hours to 0o Increased overall employee engagement and team morale throughout department - Succeeded at structuring the dining room menu geared toward treating the older population with a fine dining experience - Diligently problem solved reoccurring issues within the culinary department to repair budget overrunso Reduced budget overrun from $65k to $5k in a short timeframe - Utilized industry expertise to develop progressive hiring practices, author menus, and collaborate with kitchen on recipeso Boosted resident satisfaction tremendously - Resolved numerous sanitation issues and increased kitchen score from 65 to 97 at last inspection - Facilitated strong operations for a newly renovated bistro offering Breakfast, Lunch and Dinner

Cleveland, Tn, Us

- Oversaw full-spectrum of operational responsibility for a 35-employee culinary department that included operation of 4 separate dining rooms for Assisted and Independent Living community- Designed strong operational procedures aimed at improving customer satisfaction and addressing budget overruns o Boosted resident satisfaction from 35% to 91% in 8 short months- Monitored continued compliance with all operational policies in accordance with health department, company requirements and state requirements- Designed and set-up Bistro which included oversight of menus, staffing, training, and operations - Guided all Human Resource functions including, recruitment, hiring, scheduling, staff training, coaching, and performance management o Ensured continued training, coaching in the moment, and employee engagement initiatives

- Facilitated strong leadership and operational directions across entire company with a core focus on company mission and vision - Direct oversight of staffing, licensing, purchasing, marketing, sales, and inventory - Audited all areas of business to ensure continued compliance

Mechanicsburg, Pa, Us

- Delivered on a broad scope of responsibility including day to day operations of nutritional services, environmental and central supply, plant operations, environmental services, and transportation departments with total of 31 FTEs- Oversaw all purchasing activities for 110-bed hospital, with Average Daily Census of 102- Established departmental standards and developed procedures that streamlined work flow patterns and increased departmental efficiency- Guided all HR functions, including hiring, staffing, staff development and performance management - Directed and monitored supply ordering and environmental services for six outpatient therapy clinics- Led the implementation of new terminals, operating system, and in-house training on new software for supply orderingDIRECTOR – NUTRITIONAL SERVICES | 1995 to 2003

Thornton, Co, Us

- Diligent operational management of a 25-employee Dietary Department- Established operational procedures, improved customer satisfaction, and addressed budget overruns - Responsible for special catering functions, menu development and purchasing

- Oversaw menu development, purchasing and budgeting for a guest ranch- Directly responsible for hiring, staffing, staff development and performance management of 28 wait and kitchen employees

Bachelor Of Science, Hotel And Restaurant Management, Purchasing

Associate'S Degree, Culinary Arts/Chef Training