● Experienced and results-oriented with expertise with on-premises and cloud solutions.● Skilled in architecting and implementing scalable, secure, and highly available cloudinfrastructures in GCP, AWS, and Azure.● Proven ability to collaborate with cross-functional teams to drive successful cloud deployments.● Expertise in analyzing client requirements and delivering innovative cloud solutions that optimize performance and cost efficiency.● Provides pre-sales technical… Show more ● Experienced and results-oriented with expertise with on-premises and cloud solutions.● Skilled in architecting and implementing scalable, secure, and highly available cloudinfrastructures in GCP, AWS, and Azure.● Proven ability to collaborate with cross-functional teams to drive successful cloud deployments.● Expertise in analyzing client requirements and delivering innovative cloud solutions that optimize performance and cost efficiency.● Provides pre-sales technical support, product demonstrations, and orchestrates proof-of-concept with customer production and disaster recovery workloads.● Implementation of SaaS based ransomware solutions that monitor and detect anomalies in user behavior, and build automated response policies.● Committed to staying updated with the latest technologies and industry trends to provide cutting-edge solutions that align with strategic goals.● Collaborate with sales, customer success, account managers throughout the sales cycle to ensure customer retention and satisfaction. Show less

● Establish and maintain long-term relationships with randomly selected panel members, ensuring high customer satisfaction.● Install, troubleshoot, and maintain proprietary data collection computers within a closed network, ensuring accurate analytics.● Educate and coach customers on equipment operation, security procedures, and participation responsibilities to ensure optimal performance and data integrity.● Incentivize techniques and resolve customer issues to motivate and… Show more ● Establish and maintain long-term relationships with randomly selected panel members, ensuring high customer satisfaction.● Install, troubleshoot, and maintain proprietary data collection computers within a closed network, ensuring accurate analytics.● Educate and coach customers on equipment operation, security procedures, and participation responsibilities to ensure optimal performance and data integrity.● Incentivize techniques and resolve customer issues to motivate and maintain cooperation, including soliciting additional participation.● Prioritize, schedule, and complete tasks in assigned territories, assist team members, and meet objectives and performance goals.● Maintain company assets, such as in-home networking software and equipment, and accurately collect and report panel demographics and audience information with integrity. Show less

● Led network system installation, upgrades, and changes to ensure reliable and secure communications infrastructure.● Provided comprehensive technical support to end users, effectively troubleshooting and resolving hardware, software, and network issues.● Trained soldiers on radio operations and protocols, enhancing unit readiness and operational efficiency.● Managed and resolved computer hardware and software issues, including the dissemination of classified and unclassified… Show more ● Led network system installation, upgrades, and changes to ensure reliable and secure communications infrastructure.● Provided comprehensive technical support to end users, effectively troubleshooting and resolving hardware, software, and network issues.● Trained soldiers on radio operations and protocols, enhancing unit readiness and operational efficiency.● Managed and resolved computer hardware and software issues, including the dissemination of classified and unclassified information.● Conducted classroom training for Tactical Operations Center (TOC) networking plans, which were successfully executed during field exercises. Show less

● Held three positions within the company: Field Technician, Technical Support Lead, and Quality Technical Lead.● Led a team in performing quality assurance on newly installed and replacement surveillance, point of sales integration, audio recording devices, and software installation.● Monitored and coordinated daily activities of the department, ensuring constant communication, tracking daily stats, and distributing tasks evenly throughout the team.