First assumption: you went into business to provide the best product or service you can in your chosen area, and not to spend your time wrestling with administration, software, and data.Second assumption: you are pretty sure that you have some customers and/or products that are not making you as much money as you feel they should, but you're not sure which ones they are.Third assumption: you know that you can provide better customer service if only you can avoid some of the rubbish that keeps coming along, which means you spend a lot of time fire-fighting. Fourth assumption: you have different systems doing different things - e-commerce and back-office, for example - and they don't talk to each other, so you are manually moving data about and duplicating it.Fifth assumption: you are spending enormous amounts of time digging about for information to try and help you to make informed business decisions.Sixth assumption: you rely mostly on your accounting software for management reporting, even though most of what is in there is retrospective, so you can't really anticipate and be proactive with what it tells you.Seventh assumption: you have read this far, so perhaps some of this is ringing a bell? Perhaps at least two or three of the above are true of your business.Eighth assumption: you are thinking that this clown has never heard that axiom about assumptions ...Ninth assumption: there is no harm in a quick no-obligation chat, devoid of any sales patter, to see if there is any useful way in which we could help each other.