Working as Marketing Manager at Selmach, I am responsible for all external marketing of the business. Everything from maintaining the website, and social media channels, email marketing, analysing website traffic as well as all design work, product photography and videography.As part of my time here at Selmach, I've re-established the use of Lead Forensics to track and discover potential leads on the website, modernised the design of the company's spec sheets, brought in additional… Show more Working as Marketing Manager at Selmach, I am responsible for all external marketing of the business. Everything from maintaining the website, and social media channels, email marketing, analysing website traffic as well as all design work, product photography and videography.As part of my time here at Selmach, I've re-established the use of Lead Forensics to track and discover potential leads on the website, modernised the design of the company's spec sheets, brought in additional functionality to the website, and started the use of 360 Virtual Tours for the showroom to showcase the machinery we sell. Show less

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Working as the Marketing & Communications Manager, I was responsible for all forms of external marketing for the Herefordshire, Ludlow and North Shropshire Colleges, a total of 5 campuses spread across Herefordshire and Shropshire as well as the County Training sister organisation too. This includes everything from preparing the assorted Prospectuses, to advertising in local press for the upcoming Open Events. As part of the role, I also managed a small team of staff, who assist in all aspects… Show more Working as the Marketing & Communications Manager, I was responsible for all forms of external marketing for the Herefordshire, Ludlow and North Shropshire Colleges, a total of 5 campuses spread across Herefordshire and Shropshire as well as the County Training sister organisation too. This includes everything from preparing the assorted Prospectuses, to advertising in local press for the upcoming Open Events. As part of the role, I also managed a small team of staff, who assist in all aspects of the role.Producing the Prospectuses is quite an involved task, it involves collating all of the course information from all of the course tutors, verifying that everything is correct, and formatted consistency, before gathering together matching imagery, and compiling it all together to be designed into a single coherent Prospectus.Additional elements of the role involve organising College events, such as the Open Events that happen periodically throughout the year. This involved not only the advertising of this locally, via newspapers, social media and physical signage outside the college, but also the co-ordination of staff in advance to ensure all subject areas are represented. Other events included an Employer Open Event, a yearly event targeted at Businesses to encourage them in to see our facilities, and hopefully motivate them to consider taking on apprentices in the future. Graduation is another major event for the College, taking place in September, the Graduation takes place in the Hereford Cathedral, and is a celebration of the completion of Higher Education Courses ran by the College.Other tasks in the role included maintaining the College websites, ensuring they are up to date with the latest course information, and relevant news articles from events taking place at the college, as well as keeping a relevant presence on social media channels for the different Colleges campuses. Show less

Returning to Wyvern, I was brought back in for a much more marketing-focused role. Concentrating on the production of internal and external marketing materials, as well as the re-development of the company website (https://www.wbs.uk.com/) and overall branding of the business. This has included the monitoring and promotion of the business over social media, and creating and publishing content on the company blog.Within this role I have used the Adobe Creative Cloud suite… Show more Returning to Wyvern, I was brought back in for a much more marketing-focused role. Concentrating on the production of internal and external marketing materials, as well as the re-development of the company website (https://www.wbs.uk.com/) and overall branding of the business. This has included the monitoring and promotion of the business over social media, and creating and publishing content on the company blog.Within this role I have used the Adobe Creative Cloud suite extensively, primarily utilising Illustrator, InDesign, Photoshop as well as After Effects and Premier Pro - this involved creating elements for the programming team to incorporate into their projects.Other projects have involved the creation of both content and design of a Commercial Brochure, and creating the logo and branding for a re-development of the former Wyvern Training Portal (now iView Learning) including logo creation, a new video introduction sting for the videos hosting on the e-learning platform, a landing page website for the system, and assorted advertising literature both print and digital to launch the new branding. Show less

Starting in March 2016, I began to work behind the Hotel's bar to assist with large functions such as weddings. My duties included serving drinks, taking money, replenishing stock etc. Within this role I have also helped out the kitchen staff with serving food to large functions, and assisting with the clearing of tables and general cleaning duties.

I started working for Modus Agency in June 2017, my role involved the quoting and processing of orders for customers for products such as Business Cards, Leaflets, Brochures, and all manner of Print / Website / Social Media marketing and branding products.I was also involved in Graphic and Web Design for customers as required, as well as helping to develop long-term marketing plans for companies, as well as Project Managing larger marketing projects for clients and customers.

I was responsible for generating quotations for a variety of customers and clients, as and when required, as well as building and maintaining working relationships with regular customers via phone, email and in-person visits. These visits take place across the country, and I have a strong knowledge of geographical locations around the UK, and typical travel routes to reach them.I've also carried out Ergonomic Assessments across the country for display-screen-equipment users (DSE)… Show more I was responsible for generating quotations for a variety of customers and clients, as and when required, as well as building and maintaining working relationships with regular customers via phone, email and in-person visits. These visits take place across the country, and I have a strong knowledge of geographical locations around the UK, and typical travel routes to reach them.I've also carried out Ergonomic Assessments across the country for display-screen-equipment users (DSE), ensuring they are correctly positioned and seated, as well as making sure that they have the adequate equipment to suit their specific needs and requirements.I have developed a strong knowledge of ICT Products and Assistive Technology (Software and Hardware), as well as Ergonomic Input Devices and Furniture. Throughout the role I have dealt with customers face-to-face, as well as building working relationships over the phone and email. I've been responsible for the growth of business within my defined geographical area, as well as developing new fields of business for the company.Throughout this role I have had frequent experience of presenting to groups of customers to deliver product training, as well as setting up and hosting trade stands at exhibitions, such as the BETT show, other such education shows besides.As part of this role, I have also been responsible for the generation of Sales figures analysis for the other Account Managers and myself, in order for the company as a whole to analyse the performance of the business, and highlight areas for improvements. This involves heavy use of Microsoft Excel, utilising Pivot Tables and statistical analysis.In September 2015, I took over responsibility for the company marketing, utilising Wordpress, Adobe Products and Social Media to generate content and provide information for current and potential customers. As part of this role I have also worked alongside the commercial team and assisted in the production of customer websites. Show less

I joined Wyvern in August 2010 as an apprentice completing an NVQ Level 2 in Customer Service after leaving Sixth Form College.My role included providing support for the various parts of the company, including fielding incoming phone calls on the main phone line, in order to redirect them to the relevant departments or to direct address their questions or queries. I was also responsible for processing orders, and performing general office administrative tasks, such as data… Show more I joined Wyvern in August 2010 as an apprentice completing an NVQ Level 2 in Customer Service after leaving Sixth Form College.My role included providing support for the various parts of the company, including fielding incoming phone calls on the main phone line, in order to redirect them to the relevant departments or to direct address their questions or queries. I was also responsible for processing orders, and performing general office administrative tasks, such as data entry, order raising, payment collection and processing and general enquiries.As another aspect of this Job, I also handled queries from customers who wished to upgrade or alter their orders with ourselves, a task that included sourcing pricing and technical information about products and services, generating pricing structures and conveying this information back to the customer in the form of a quotation.Within a few months, I began to work with the quotes team, alongside my customer service role and I transitioned fully into this role in April 2011, as detailed above. Show less

I worked at Wyevale on weekends and term-time breaks while studying my A-Levels at Hereford Sixth-Form College.Throughout this role I gained knowledge and experience in cooking, cleaning, preparing and serving Food and Drinks in a pressurised restaurant environment, often working as a small team, or autonomously as needed.As part of this role I also gained experience of dealing with customers on a face-to-face basis, including dealing with questions, queries and complaints as I… Show more I worked at Wyevale on weekends and term-time breaks while studying my A-Levels at Hereford Sixth-Form College.Throughout this role I gained knowledge and experience in cooking, cleaning, preparing and serving Food and Drinks in a pressurised restaurant environment, often working as a small team, or autonomously as needed.As part of this role I also gained experience of dealing with customers on a face-to-face basis, including dealing with questions, queries and complaints as I was required in the job role. Show less