David Harmes Email & Phone Number

Manchester, Gb

Manchester, Greater Manchester, Gb

Manchester, Greater Manchester, Gb

Manchester, Greater Manchester, Gb

I lead and manage a team of IT professionals across architecture and design, project and portfolio delivery, engagement and organisational change, IT resource planning, IT vendor management and IT test management. Together we lead and manage engagement, development, delivery and communication of the University’s information systems and digital services (ISDS) strategic investment roadmap (£28m) and tactical change portfolios.My key responsibilities are:Lead and co-ordinate information systems and digital services strategic and tactical planningEnsure effective operation of University governance boards involved in ISDS strategy realisationDesign and maintain information systems architecture to meet the University’s needsProvide robust, project and portfolio management capabilityOptimise the use of information systems and digital services resources to meet prioritised demandDevise compelling customer engagement and communication supporting delivery and operationalisation of strategic initiativesStrategic management of IT vendors to ensure receipt of maximum valueDeliver high quality test management to ensure and assure robustness and readiness of IT solutions for delivery across the University

Maidenhead, Berkshire, Gb

Part of the £12.4bn FTSE 100 Associated British Foods plc. Manufacturers of household grocery brands such a Kingsmill, Allinson and Burgen bread.Responsible for team management and the professional delivery of IS management services.Responsible for the leadership of the Programme Office ensuring that effective partnerships are established and maintained with Information Systems and the wider business.Responsible for control and assurance of Information Systems projects within the prescribed framework.Responsible for the continuous improvement and change management of Allied Milling & Baking groups’ project delivery framework, incl. idea generation, demand management and post-project review.Responsible for oversight and control of IS budget, and supporting the budget process.

Halifax, Gb

Insurance company selling motor, household and commercial insurance through a network of intermediaries.Delivered employee benefits management capability across Covéa Insurance, and the recently acquired Sterling Insurance (June 2015 – December 2015).Managed IT and process changes to deliver insurance premium tax increase, announced in the Chancellor’s Summer Budget 2015 (July 2015 – November 2015).

Helsinki, Fi

Market leader in bathroom ceramics in Europe. Sanitec has a unique portfolio of trusted ‘household’ brands including Twyford Bathrooms, Keramag, Sphinx, Allia, Ifö, IDO, KOLO and Pozzi Ginori.Created and developed Sanitec’s methodology for IT strategy development.Successfully delivered a portfolio of programmes, projects and initiatives end-to-end using a variety of change management methodologies tailored to suit the organisational environment.Designed a web programme focussed on integration and harmonisation of platform and layout to deliver commonality, coherency, economy of scale and improved competitiveness. Designed a CRM programme focussed on organising, systematising and optimising selling activity across the group.Provided programme office support including: facilitation of design workshops, management of risks and issues and programme planning for group wide ERP (SAP & IFS) upgrade programmes.Provided project quality assurance.Managed resources allocated to projects.Delivered effective stakeholder communication, inside and outside of the change environment.Created and developed a suite of tools and templates for change management.Socialised good practice methods throughout the organisation via internal communication channels and specially created forums.Developed IT processes, policies and procedures.

Sundridge, Kent, Gb

Provider of near-prime motor finance products and services.Successfully managed a portfolio of complex IT and business change projects and initiatives to meet the organisation’s technical and business strategy.Managed third party suppliers to service level agreement.Designed, documented and implemented business processes.Monitored and managed companywide compliance with regulated activities. Developed compliant policies and training materials. Responsible for regulatory returns.

London, Gb

Provider of pensions, life and general insurance products and services. Acquired RAC in 2005.Created and maintained project control documentation including: risk and issue logs, matrix of dependencies, project plans, status reports and meeting minutes/outputs.Monitored schedule of key deliverables and highlighted adverse change to project leader.Facilitated meetings.Improved and promoted use of good practice tools and techniques.Maintained project portfolio database.Verified and validated time and cost data to ensure accurate information is reported.Liaised with and assisted RAC IT Portfolio Office in the planning, tracking and co-ordination of activities.Led and managed small projects.

Bescot, Gb

Provider of breakdown and other general insurance products and services to individuals, fleets and motor manufacturers.Managed and developed a team of Information Analysts.Responsible for the provision of accurate, accessible and timely; ad hoc and scheduled management information to internal and external customers.Maintained Oracle database, including: referential data and systems development.Coordinated the gathering and documentation of detailed business requirements.Coordinated the delivery of IT systems development with third party suppliers.

Bescot, Gb

Processed customer motor claims; from initial notification, through progression of repairs, and to receipt and validation of the repair invoice.

Bachelor Of Arts (Honours), Open

Btec National Diploma In Science (Health Studies)