Highly experienced PMI, ITIL, and Scrum Alliance certified IT professional with a record of developing and managing successful high-ROI projects. Expert at developing technology solutions that add business value and at improving ITIL-based service management processes in both traditional large-scale and entrepreneurial organizations.A Project Management Professional (PMP), Certified ScrumMaster (CSM), and Product Owner with a combined business and technology background who enjoys the synergies of idea exchange, collaboration, and shared learning. A creative problem-solver with a strong interest in new technologies and approaches that are both customer and end-user focused. Extremely reliable and dedicated team player with a strong work ethic.• A builder of high-performance teams who thrives in environments needing a high-level strategist and a big-picture thinker. Proven project management skills utilized in driving profitable and cost-effective collaboration between IT service organizations and critical business functions.• Talented, results-driven, versatile leader and technologist with a record of successful project implementations requiring an in-depth knowledge and solid product/project experience working with complex cross-platform IT systems and voice, data, video local/metropolitan/wide area networks (LANs/MANs/WANs).CORE COMPETENCIES• Project Management • Product Management • Solution Development • Process Improvement • IT Strategy• Decision and Risk Analysis • Infrastructure Development • Multi-functional Team Management• Systems/Network Architecture, Planning, Engineering, Administration, Management• Local, Metropolitan, Wide Area Fiber Optic Network Design and Installation• Performance Optimization • IP/RF-based Voice/Data/Video Services• Data security • Disaster Recovery • Business ContinuitySpecialties: PMI Project Management Professional (PMP).ITIL V3 Certificates in IT Service Management (ITSM) and Release, Control and Validation (RCV).Scrum Alliance Certified ScrumMaster (CSM).BICSI Registered Communications Distribution Designer (RCDD).ETA-I Certified Fiber Optics Designer (CFOD), Technician (CFOT), and Installer (CFOI).