David Haskins Email & Phone Number

• Utilized SQL queries and Power BI dashboards to prepare data analyses for upper management thatled to record $39M sales year.
• Constructed and maintained multiple Power BI reports and dashboards for stakeholders to illustratecustomer positions in market, contributing to 49% growth in last fiscal year.
• Created SQL queries to produce reports for territory managers based on account and sales information.
• Analyzed employee performance by using Power BI to track key CX metrics and increase efficiency.
• Analyzed and visualized current data (orders) vs. past data (invoices) to monitor customer health andallow sales managers to get in front of customers to prevent any loss of business.
• Implemented customer experience program using various surveys to gather feedback and improvecompany operations.

• Used SQL within company’s database to run queries that found best cost-to-performance regarding materials and subcontractors and ensured ROI on money spent.
• Created for owners Power BI reports and dashboards illustrating revenue, expenses, job performances, etc.
• Uncovered opportunities to increase revenue by analyzing year-over-year job costs (materials, labor), resulting in 10% profit increase during calendar year.
• Analyzed employee performance based on job progress vs. hours worked, leading to better placement of resources among sites.
• Created visualizations of employee performance reviews for owners to have better view of which employees were performing / underperforming.

Huntington Beach, CA

• Implemented and maintained new CRM system, using Microsoft Dynamics 365 and Power BI, whichbecame source of truth for customer information and reporting.
• Initiated construction of Power BI Dashboards and reports that would later replace multiple static Exceldocuments.
• Ran ad hoc analyses at request of upper management against company database.
• Expanded CS department through hiring of additional team members, leading to increased productivity across the department.