MSite is construction’s leading technology platform for workforce management. It provides head offices and site teams with a series of software tools and data insights into the workforce to help drive Productivity and Safety on site.

Responsible for leading a team of Programme and Project Managers to deliver Business and Technical Change Programmes for the Risk Divisions strategic change initiatives. Monitored and reported on the end-to-end progress of strategic regulatory programmes within the Risk Division.Key Achievements - Successfully delivered multiple regulatory changes by effectively managing complex priorities and identifying key risks, dependencies, and mitigation strategies.Enhanced data consumption and analysis by implementing software and system upgrades and introducing new technologies.Established Project Working Groups and decision-making forums with robust governance structures to ensure effective project oversight.Developed a new team structure with diverse resources focused on project delivery, monitoring, and control.

Led two programme teams covering changes across the business and 3rd party client. Prioritised workloads and ensured delivery against predefined time, cost, quality standards and maintained agreed business change and performance service levels across all business areas.Key Achievements -Delivered data migration programme for Credit Risk Operations.Implemented multiple solutions that resolved business issues and facilitated both business and technology changes for our third-party client.Created robust governance structure within programme management office, with reporting to 3rd party client and central account management unit.Responsible for delivering solutions which resolved business issues and delivered both business and technology change for our 3rd party client.Designed the Transitional Service team structure including head count required to perform specific roles against each system.Overall control of recruitment into new programme teams.Managed remote team of developers to deliver system and regulatory changes.

Lead Project Manager within Risk Infrastructure - Change Management Team - Retail and Wealth Credit Risk.Managing various projects across multiple product lines within the Retail Credit Risk Transformation Program.Key achievements -Implemented numerous business and technical changes across various strategic projects and programs.Maintained collaborative relationships across the group and acting as the prime point of contact between the Risk teams and Group Functions.Led a virtual team of project managers and technical development specialists to deliver strategic changes.Ensured the change execution was delivered in accordance with budgetary requirements, policies, procedures, and systems governance.

Held responsibility to deliver key aspects of one Europe's largest integration programmes, covering three of the best known high street brands in the United Kingdom (Halifax, Bank of Scotland and Lloyds TSB) to support the creation of a fully functional Lloyds Banking Group.

Project Manager within the Loans Credit Risk Projects Policy and System Implementation team. I manage both internal projects and represent the Credit Risk workstream across Halifax and Bank of Scotland wide projects.

I joined the Loans Business Change Team and began working on several different projects. I spent many months learning how to use all of the tools available within the project cycle. Worked on Cat 1 Projects to deliver large benefits to the company, and smaller in house projects

Responsibility for managing teams within the Customer Service Centre - driving quality, production and service. Moving between 3 different departments over an 2 year period, gaining experience of different products - Banking and Saving, Loans and Mortgages

First step having joined HBOS was as a customer service advisor within Liverpool Customer Service Centre. Within the Investors Team, Responsibilities included, maintenance of banking and saving accounts, Power of Attorney and Bereavement, I progressed to training partner within the department.

Service Manager for independent Car Servicing and Sales GroupService and Office Management, including accountancy (purchase and sales ledges), work load management, Customer Services - telephone/face to face covering both private and corporate.