Lead a team responsible for providing technical, operational and project management support to deliver A+E programming to all consumer platforms. Deliver technical solutions to acquire, produce, distribute and store media assets across A+E’s content supply chain.

Provided technical and project management support to NBC Universal’s Ad Sales, Marketing and Information Technology teams.

Led a team that orchestrated the acquisition, creation and delivery of digital programming assets for domestic and international monetization. Responsibilities and accomplishments included:• Supervised the delivery of HBO content to online digital services including iTunes, Amazon, Google and Microsoft. Launched new EST (Electronic Sell-Through) services in domestic and international territories including Japan, Korea, France, Australia, Germany and the United Kingdom.• Collaborated with internal business teams (Ad Sales, Marketing, HBO Home Entertainment) to assess the feasibility of product/service launches based on technical, operational and financial requirements.• Vetted technical/operational solutions to produce, store, distribute and protect digital programming assets used for new product/service launches. • Onboarded and integrated third party vendors into HBO's end-to-end supply chain to globally distribute content to consumer platforms. Measure performance via metrics and root cause analysis while maintaining accountability though contractual Service Level Agreements.• Coordinated with internal and external technology partners to identify and implement asset management solutions to produce, track, and store HBO content based on platform delivery requirements. Performed User Acceptance Testing to ensure functional requirements are met to support content distribution workflows.• Adhered to HBO's content protection guidelines through forensic watermarking, security audits of third party facilities and delivering pre-air materials within prescribed distribution windows.• Improved data gathering and reporting capabilities in an effort to identify patterns, analyze trends and determine root causes of asset rejections identified during QC.• Mentored and coached technical team members. Acted as an operational/organizational change agent through communication and coordination across multiple departments.

Led a technical team responsible for the acquisition, distribution and support of NBC Universal content across consumer platforms including web (NBC.com, Hulu), mobile (AT&T, Verizon) and Electronic Sell-Through (iTunes, Amazon). Responsibilities also included:• Provided oversight of DMD’s portfolio of products/services to ingest, transcode, package and transport NBCU content to internal and external business partners. Promoted a collaborative environment with customers to ensure our products and services properly aligned with their business workflows. • Provided 24x7 logistical and operational support for all customized solutions to prep, package and deliver digital content across the enterprise. Provided Level 1–Level 3 support for all applications and systems supporting all streaming and file-based workflows.• Formalized Standard Operating Procedures for end-user and infrastructure support to improve consistency of service delivery. Standardized monitoring and metrics-gathering methods to optimize service delivery for customers.• Provided customized file-based solutions to fulfill remote newsgathering requirements for MSNBC, The Today Show and Nightly News. Offered distribution services to deliver content from locations where traditional transmission facilities (e.g. sat truck, flyaway) were unavailable.• Provided Windows Media and Flash streaming services across the enterprise for corporate webcasts and special events.• Worked with Finance to draft and manage budgets for all capital and operational expenses.

Managed NBC Universal’s Media Technology portfolio of products and assisted in the design, implementation and management of the following applications:• NBCOlympics.com - Led a technical team responsible for the build-out of technical infrastructure hosting NBCOlympics.com. Deployed 250 HP/Sun servers and 120TB of Isilon/NetApp storage across 4 data centers, 3 Active Directory domains and 2 DMZs. Assisted in the procurement and roll-out of transcoding and WMS farms for delivery of 2,200 hours of live streaming video of 30 sporting events. During the Games the site recorded 1.3 billion page views, 50+ million unique visitors, 70 million live streams and 10 million hours of on-demand video. Also assisted with the implementation of distribution workflows to transport on-air content from the Vancouver IBC to the NBCU NOCs in NY and NJ.• AVAST - Application suite used to quantify and track piracy activity of NBCU's vast library of assets in an effort to mitigate revenue loss through content protection. • OpenTV - Interactive TV product used to power live, web-based services including one-screen, two-screen and real-time polling results for on-air graphics integration & mobile distribution of prime-time events. • MICAH - Application developed to ingest, transcode & publish NBC-owned content for delivery to 3rd-party distributors. Also used to publish content for Hulu, SciFi & NBC.com.

Led a team responsible for deploying technical infrastructure and end-user support for NBC News remote broadcasts. Responsibilities and accomplishments included:• Led efforts in the development/deployment of solutions used by NBC News field personnel to upload time-sensitive content over high latency data connections. Formalized the procedure for capturing, rough-cutting, compressing and uploading on-air content from the field based on available bandwidth.• Part of the "first-response" team deployed to the Gulf Coast to support editorial personnel covering Hurricane Katrina. Helped build IT/broadcast infrastructure and provided end-user support at the New Orleans News Bureau.• Traveled to Rome to build IT/broadcast infrastructure and provide end-user support for the funeral of Pope John Paul II. Supported 130 users from the Today Show, Nightly News, MSNBC, Telemundo, NewsChannel and TVSD. 99% scheduled uptime for all data and video infrastructure – all outages power-related.• Successfully supported the News division during its coverage of the Torino Olympic Winter Games. Led an onsite technical team in all phases of the IT/broadcast infrastructure build-out (WAN/satellite uplinking, wiring, desktop/server installations, non-linear editing facility buildout, monitoring, etc.) and end-user support throughout the event. Worked with Domain Services to build custom GPOs for the Active Directory Special Events OU for all News computers deployed onsite. Worked with the Field Ops technical team to research and test several IP streaming solutions for performing live shots over BGAN satellite modems (up to 492Kbps).

Part of a technical team responsible for the planning, implementation and management of infrastructure/support services for NBC Universal’s broadcasts of the Olympic Games in Athens, Salt Lake City and Sydney. Responsibilities also included:• Staged, deployed, managed and decommissioned production-critical systems at the International Broadcast Center (IBC) and Field Shop during each Olympic Games.• Supervised onsite technical personnel including Avid iNews professionals and Help Desk staff.• Worked with Cisco professionals to establish connectivity at Tech Logistics warehouses, the International Broadcast (IBC) and all Olympic venues.• Managed all IT infrastructure and end-user support at NBC Universal’s satellite office in Stamford, CT.• Supervised the deployment of a computer Newsroom system (Avid iNews) to support teleprompter, scripts, run-downs and wire services for all Sports and Olympic broadcasts.• Managed the Olympics Library and Reservation system used to search, sample and reserve music used for on-air spots such as bumpers, teases and athlete profiles. The system was also utilized to track music used on-air to ensure proper royalty distribution and eliminate artist litigation.• Built/supported IT infrastructure deployed at several Sports remotes including Wimbledon, The Breeders Cup, The Kentucky Derby and Notre Dame football.