David Hearne Apa Email & Phone Number

Dublin, County Dublin, Ireland

• Managing new business pipeline/applications for mortgages applications.
• Ensuring applications are processed in an accurate and timely manner.
• Effectively managing our CRM system for smooth progression of cases.
• Ensuring effective communication with our Management team, Business Partners and third parties.
• Communicating with clients over the phone, email and through the mortgage portal, keeping them updated on the progress of their applications, guiding them through step by step, right through to drawdown.
• A professional and positive attitude, with a commitment to delivering exceptional customer service.

Greater Dublin

• I worked in AIB for four and a half years in the department of Central Securities within the Mortgage Release Team as a Mortgage Operations Specialist.
• Workflow Co-coordinator worked to maintain SLA agreements. Run and analyse workflow reports daily and prepare a summary email for the team. Advise team management when redeployment of staff is needed to keep work.
• Training coordinator trained new staff from start to end. Provided introductory training to new joiners on team processes and procedures.
• Experienced with the mortgage documents the bank requires for the mortgage process. I regularly draft deeds of release for the removal of mortgage charges or remove the charge via eDischarge.
• Built positive relationships with various stakeholders while ensuring compliance with certain obligations to the Bank. Liaised with professional bodies such as the Law Society of Ireland and the Property Registration.
• Worked as part of the Solicitor Engagement Team in AIB Central Securities. Liaised with solicitors regarding outstanding issues that were delaying the registration of the Banks charge over customers property. I.

Carrick On Suir

For eight years, I successfully managed my own post office. This requires the ability to maintain a high standard of accuracy, security, and care in handling cash and value stock. The ability to work in a demanding team environment with an enthusiastic flexible attitude and approach to work.

Apa Loans & Regulations & Life Assurance & Investment, Banking And Financial Support Services

Bachelor'S Degree, Business