•Served as vendor liaison for both network access issues and contract renewals. Including writing market research reports, receiving renewal quotes, and negotiating with vendors for pricing. Tracked library budget expenditures by database in monthly report to monitor usage. •Designed, developed and maintained electronic interfaces on all library websites, including but not limited to, updating, optimizing, composing, and creating content in electronic format, performing coding in creating HTML5/CSS files, and customized SharePoint, SpringShare and other sites and platforms.•Perform system administration for a completely virtual research library including but not limited to, digital asset management, daily back-up maintenance, report creation/modification, and customization.•Maintained and optimized library federated searching tool to incorporate up-to-date library/enterprise resources. Added extensive LibGuide collection to the search tool to promote usage of library collateral. Tracked, developed, and maintained usage analytics for online products and services and complied reports monthly or more frequently.•Collaborated with enterprise IT to support authentication and single sign-on access, ensure systems documentation is updated and compliant, ensure systems security support, and ensure standards are consistently implemented on library/enterprise websites/electronic interfaces.•Collaborated enterprise-wide on information technology infrastructure. Provide leadership in solving problems associated with delivery of enterprise learning assets and electronic resources.•Researched, planned, developed, and implemented training for library on new and emerging technologies, and provide trials as needed. Obtained approval and funding for implementation of new ILL platform set to be implemented in the next fiscal year.•Monitored industry trends and best practices related to information access and discovery and recommend improvements to existing tools and workflows.

•Lead, manage, and oversee all library and archive services including programs, collections, staff, and operations under direction of COTR.•Library System Administrator, oversees all aspects of the ILS for a collection of approximately ¼ million items divided across different disciplines.•Serve as library liaison on Census Bureau committees and via interagency agreements to other Departments.•Manage collections and personnel budgets for US Census Bureau.•Compile daily, weekly, monthly, and annual statistical and narrative reports.•Completed major redesign of library reading rooms and began marketing the library as an alternate event space for both Bureaus.•Completed weeding project of several thousand items that were acquired outside of the library’s collection scope.

·Provide extensive legal, business, and general reference and research services to library clients.·Expertise in searching the Web and major commercial database services such as Lexis-Nexis, Westlaw, EBSCOhost, and Factiva. Rewrite canned Lexis/Nexis searches for publishing.·Conduct research using all resources available – online, print and external sources. ·Monitor and respond to requests via the “Ask a Librarian” form and phone.·Participates in activities and projects of the library or any other duties as assigned. including participation in a major library deaccession and reorganization project.

Executive Assistant – Project Manager – (Concourse Federal Group) 6/2016 –Present•Calendar, meeting, and technical support for Real Property Services Director and Leadership team.•SharePoint administrator and developer for multiple sites supporting internal staff and external clients throughout the Construction and Facilities Management, (CFM), Office of Real Property•All duties from previous position with CFMSoftware Library Administrator - Document Management Administrator – (Beacon Systems) 6/2015 –6/2016•Create technical documentation to allow government personnel to understand, operate, and maintain the database.•Diagnose and solve problems related to cataloging and document indexing.•Maintain library electronic interface on SharePoint and customize the SharePoint portal.•Index and update library contents in electronic format (including hypertext) to assure accuracy and proper display.•Create and maintain digital repositories and document control procedures.•Research archives, compile and distribute reports for CFM library services.•Familiar with the information and documentation needs and processes in the large-scale construction industry.

•Full Control/Administrator/Owners Group for external and internal SharePoint sites, contributor to several other sites.•Automated document control process, developed forms for use with Task Force and Community Guide employees.•Document Control Librarian for Community Guide•Responded to internal and external, formal and informal, information requests, including controlled correspondence.•October 2014 Community Preventive Services Task Force Meeting Coordinator.•Created in house staff newsletter that highlighted recent Community Guide authored publications and citations of existing Community Guide authored studies in newly published articles.•Created weekly, monthly, annual and ad hoc reports for leadership.

• Established membership with the National Library of Medicine to enable mediated ILL.• Utilized Lexis/Nexis Publisher to create and distribute a daily newsletter to all staff.• Search standard sources to answer reference questions.• Provide research support services for staff at various locations. • Analyze patron requests to determine needs and assist in locating information.• Compiled dossiers for executive searches.• Assisted library patrons with searches on library databases.• Developed custom alerts and searches. • Used ILS to keep records of circulating materials.• Assisted with annual budget planning services.• Established relationships with subsidiaries, interests, and partner organizations.• Weeded library collection• Kept records of circulation materials using ILS.• Assist with annual budgeting planning for services• Explain use of library facilities, resources, equipment, and services.• Perform collection development• Locate unusual or unique information in response to specific requests. • Develop library policies and procedures.• Compile lists of books, periodicals, articles, and audiovisual materials on particular subjects.

•Provide exceptional account service and support to members, vendors, and internal colleagues.•Establish strategic relationships with assigned business partners and act as point person for invoices, renewals, and all other communications related to member accounts.•Provide quotes and create and track orders for various products through CRM and Accounting systems.•Create and distribute reports for members, business partners, and internal colleagues upon request including account activity reports, product sales reports, and process documentation.•Responsible for vendor account issues, specifically when the organization’s role with the vendor is changing.•Maintain data integrity for members in CRM system and accounting system.•Responsible for IFLA voucher sales and 3M product sales in addition to database sales.•Responsible for major e-book order reconciliation with projected sales of over $2 million.

•Establish policies and procedures for the efficient operation of the Serials and Acquisitions Department, including all aspects of acquisitions, serials, and database maintenance and quality.•Train and supervise faculty, staff, and student positions.•Manage e-serials collections using electronic management software systems.•Update holdings for print serials collection using standard bibliographic utilities and direct all major projects and daily activities involving the management of the serials collections.•Oversee participation in NLM’s Docline ILL program.•Meet with department faculty as required to review their acquisitions needs and serve as a library liaison with designated academic departments.•Provide assistance and advice to the Dean/University Librarian in the overall administration of the library, including strategic planning and the establishment of overall goals and objectives.•Assist the Dean/University Librarian in monitoring the library’s budget and expenditures and makes recommendation that identify equipment, supplies, personnel, and other needs for the library budget including performing Fiscal Period Close.•Serve as primary library liaison to vendors and as the technical and library contact for electronic databases, including setting up database trials, negotiating licensing agreements, managing SLAs, and authoring RFQs and correspondence.•Participate in collection development to support the curriculum by recommending library materials and participating in collection evaluation.•Develop and prepare statistical and narrative reports.•Provide reference service as assigned.•Library Web Content Management.

•Corporate relocation in 2006 from Miami to Atlanta due to added workload. •Reference, research, & collection management for 15 Southeast area libraries.•Developed online training sessions used firm-wide for proprietary accounting research platform. •Developed, & administered SharePoint internal collaboration web site, (Encore Award).. •Liaison to National Operations teams on SharePoint development. •Redeveloped an external acquisitions web site to be high functioning & suitable for firm-wide use. •Collaborated with marketing to improve collateral & develop an annual distribution process for clients & targets. •Account contact & administrator for firm-wide online subscription for the department of External Content. •Coordinated the development of the 2006 Latin American Tax Handbook between the European Tax Centre, the Latin American Tax Center, & the International Bureau of Fiscal Documentation. •Led team in developing an electronic tool to survey library users. •Work Environment Initiative Local Action Committee Representative in South Florida.•Created online selection process for professional literature that resulted in $60,000.00 savings in FY01. This project was later adopted firm wide, (Encore Award). •Implemented ILS software in area libraries. •Worked with team to create a collection development database. •Substantially decreased print purchases through resource sharing of e-subscriptions & eliminating redundancies.•Awarded four additional Encore Awards for excellent service.

•Promoted from Area Library Coordinator to Area Library Associate and relocated from Boston to Miami in 2003; originally responsible for library collections, acquisitions, vendor relations, and accounts in 13 Northeast area offices.•Worked with a team to create a collection development database on MS Access to track expenditures.•Surveyed library collections and de-accessioned duplicative print materials in favor of electronic materials.•Developed electronic process for Partners to select and order professional literature annually that resulted in $60K savings in the Northeast in the first year, (project adopted firm wide). •Piloted on-line access to tax literature platform in Northeast Area that resulted in over $25K cost savings in Northeast area and a wider distribution of resources, (project adopted firm wide). •Coordinated and administered training programs for Lexis/Nexis, Westlaw, and other information platforms for professionals and support staff in my regional offices, (project adopted firm wide).•Distributed information to all levels of employees throughout my offices in a timely and cost effective manner.•Piloted online access to professional tax literature platform in FY02 that resulted in over $25,000.00 cost savings in Northeast area offices & a wider distribution of resources.

•Served as principle library contact for publishers and vendors. •Maintained electronic files of reserve collection and all library acquisitions. •Performed copy cataloging from OCLC for serials and monographs. •Created collection development database in MS Access. •Implemented automated serials and reserves modules on the ILS. •Supervised and trained,three graduate student assistants, indirect supervision of over two dozen undergraduate students.•Researched and compiled Internet Managed Care Subject Guide for the library's web site.