David Heida Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Overseeing operations for daily distribution, warehousing and receiving operations. Ensuring effective storage and security of all products. Shipping packages on an effective, timely matter directly to consumers. Maintaining documentation and accurate records of warehouse activities as well product inventory. Assisted with deliveries and operating a forklift safely and effectively. Assigning multiple employees to daily tasks with ease.● Grew locations output weekly (35%/week) as compared to the previous year.● Inventories on our monthly reports are near perfection.

Henderson, Nevada, United States

Oversee daily operational activities for the store including profitability, human resources (hiring, training, performance management, and mentorship), customer service, and loss prevention/risk mitigation. Deliver training in collaboration on product knowledge. Greet and assist customers with purchases to ensure shopping needs are met and the best customer experience and customer loyalty. Manage store organization and merchandising within sections daily. Serve as the key point of contact for the resolution of any customer concerns/issues and remain calm throughout the process. Receive new shipments and write orders daily to ensure there is always adequate inventory available (inventory management).● Grew sales weekly (10-20%/week) at the last two stores, as compared to the previous year.● Had a customer's letter (about their amazing customer experience and service provided) published in the company in the weekly newsletter.● Trained several employees in the last two years who were then promoted (succession planning).