David Helfrich Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Greater Philadelphia

Wayne, Pa

Moorestown, Nj

•Troubleshoot and resolve computer and network related problems •Identify technology solutions based on analysis of customer support needs •Strong and consistent communication with customers •Documenting work performed and other technical information for our clients

Swedesboro, Nj

First point of contact for technical support. Log and respond to support calls, or elevate to appropriate IT staff members. New workstation set up. New user setup. Respond to support calls. Diagnose hardware issues. Replace hardware as necessary. Printer maintenance. Have worked in both NT and AD environments.

Responsible for invoice processing, data entry, purchase order requisitions, check processing, vendor inquiries. Also assisted with AR cash receipts and collections.